Buker tells the untold story of crime labs. Through extensive field research he scrutinizes the problem of malpractice in the US publicly-funded crime labs from an administrative perspective. Several examples of malpractice in these organizations reflect not only individual mishaps of forensic scientists working in these labs, but also organizational failures. Buker finds that elements of organizational environment and organizational behavior of the crime labs combine to create this organizational failure. He concludes with public policy suggestions to maintain and amplify the trustworthiness of these very important criminal justice organizations.