Mediatization of Public Services : How Organizations Adapt to News Media.
Title:
Mediatization of Public Services : How Organizations Adapt to News Media.
Author:
Schillemans, Thomas.
ISBN:
9783653025613
Personal Author:
Physical Description:
1 online resource (176 pages)
Contents:
Cover -- Contents -- List of tables and figures -- Preface -- 1. Public services and news media -- 1.1 Public service providers -- 1.2 Mediatization -- 1.3 The plan of the book -- 1.4 Researching mediatization -- 2. Public services -- 2.1 A diversity of public service providers -- 2.2 Public service provision in Australia and the Netherlands -- 2.3 Tensions in public service provision -- 2.4 Conclusion -- 3. Mediatization and public services -- 3.1 The news media as an institution -- 3.2 Mediatization -- 3.3 Mediatization of organizations -- 3.4 Media logic -- 4. Media pressure on public service providers -- 4.1 Substantial and dispersed media coverage -- 4.2 Neutrality, negativity and personalization -- 4.3 Experiences of media pressure -- 4.4 Media pressure in sum -- 5. Mediatization of organizational inputs -- 5.1 'The pictures in our head' -- 5.2 Accommodation: multiple forms of monitoring -- 5.3 Substitution and amalgamation: signaling -- 5.4 Mediatization of inputs in sum -- 6. Mediatization of Organizational Throughputs -- 6.1 The shadow of the news -- 6.2 Accommodation: "You just don't put anything, anywhere, that could end up in the wrong place" -- 6.3 Amalgamation: anticipation & centralization -- 6.4 Substitution: the daily yardstick -- 6.5 Mediatization of throughputs in sum -- 7. Mediatization of Organizational Outputs -- 7.1 A mediatized playing field -- 7.2 Accommodation: in and out of the spotlights -- 7.3 Mediatization of organizational websites -- 7.4 Substitution & amalgamation: government by publicity -- 7.5 Mediatization of outputs in sum -- 8. Media logic and public services -- 8.1 Aims: making important news interesting -- 8.2 Rules: barriers and opportunities -- 8.3 Production logics: chances and a major hazard -- 8.4 Media logic and public services in sum -- 9. Organizational mediatization:playing with matches.
9.1 Mediatization: the process in short -- 9.2 Researching organizational mediatization:some critical reflections -- 9.3 Organizational mediatization: variations -- 9.4 Mediatization: real and imaginary risks -- 9.5 Playing with matches -- References -- Appendix: Research notes.
Abstract:
Public services are increasingly delivered by organizations operating at arms' length of governments. These organizations occupy one third of the total news and spend huge sums of money on media management. This book provides the first comprehensive analysis of how public services are affected by their media environment. It describes how public service providers have become mediatized: have adapted their structures and processes to media pressure. The adaptation is profound; some managers use 25% of their time on media and others state that from day one, how to get it through the media is on your mind. This normative issue of media influence is approached on the basis of extensive international research. At display is a collection of inside stories from the daily encounters between media and public service providers.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
Click to View