CONTENTS -- Preface -- Korero: An Integrated Community-Based Platform for Collaboration Josef Kolbitsch -- 1. Introduction -- 1.1. Slogs -- 1.2. Wikis -- 1.3. Social Networks -- 1.4. Blended Systems -- 2. Motivation and Concept -- 2.1. System Generated Information -- 2.2. Guided Information Discovery -- 2.3. Visualisation -- 3. Proposed Platform -- 3.1. Core Technologies -- 3.2. Content Generating Components -- 3.3. Communication Facilities -- 4. Aspects of Organisation -- 4.1. Organisation of Content -- 4.2. Organisation of Users -- 5. Scenario and Application Areas -- 5.1. Learner-Support Systems -- 5.2. Corporate and Organisational Environments -- 6. Conclusion -- Acknowledgments -- References -- Knowledge Management, Absorptive Capacity and Organizational Culture: A Case Study from Chinese SMEs Weifeng Chen and Tally Hatzakis -- 1. Introduction -- 2. Theoretical Framework for This Study -- 3. Research Methods -- 4. Data Collection and Analysis -- 5. Case Study: Jiangsu Farun -- 5.1 Organizational Background -- 5.2 Knowledge Management Processes Analysis -- 5.3 Analysis of Farun's Organizational Culture -- 5.3.1 Knowledge Corporative Culture -- 5.3.2 Role of Top Management -- 5.3.3 Communities of Practice -- 5.4 Knowledge Management Strategy -- 6. Conclusions -- References -- Browsing and Visualization of Semantic Web Content - From Web to the Desktop Shah Khusro, Amin Andjonshoaa and A Min Tjoa -- 1 Introduction -- 2 The Browsing Problem -- 2.1 Browsing RDF as Text -- 2.2 Visualizing RDF as Graph -- 2.3 Presenting RDF as Frames -- 3 End User Semantic Web Browsing -- 3.1 Piggy Bank -- 3.2 Magpie -- 3.3 Haystack -- 4 Primitive RDF Browsing and Visualization -- 4.1 Simple RDF Validators and Browsers -- 4.2 RDF Visualization in Ontology Development Tools -- 4.3 Browsing Support in Triple Databases -- 5 Advanced RDF Browsing and Visualization.

5.1 RDF Gravity and Isa Viz -- 5.2 SIMILE Browsing Tools -- 6 Topic Map Browsing and Visualization -- 6.1 Ontopia Omnigator -- 7 Conclusions -- References -- Knowledge Management: Towards a Cross-Cultural and Institutional Framework Kavoos Mohannak and Kate Hutchings -- 1. Introduction -- 2. Literature Review -- 3. Case Studies -- 3.1. KM in Transition Economies -- 3.2. KM in Asia -- 3.3. KM in Africa, Middle East and Latin America -- 4. Towards a Cross-Cultural and Institutional Framework -- 5. Conclusion -- References -- Global Exchange of Knowledge and Best-Practices in Siemens Building Technologies with "References @ SBT" Johannes Muller -- 1. History -- 2. Content Structure and Taxonomy -- 2.1 Knowledge References -- 2.2 Feedback to Knowledge References -- 2.3 Discussion Postings -- 3. Application Features -- 3.1 Barrier-free Access -- 3.2 Intuitive System Usage -- 3.3 How to Find Relevant Contributions -- 3.4 How to Contribute a New Knowledge Reference -- 4. Community Building around References@SBT -- 4.1 How to Join the Community -- 4.2 Member Page -- 4.3 Frequent Communication -- 5. Incentive Measures -- 6. Benefit for Siemens Building Technologies -- 7. Lessons Learned -- Acknowledgements -- References -- The Network Perspective to Organizational Learning - A Comparison of Two Companies Marko Pahor, Miha Skerlavaj and Vlado Dimovski -- 1. INTRODUCTION -- 2. LEARNING NETWORKS -- 3. EMPIRICAL INVESTIGATION -- 3.1. Companies and sample profile -- 3.2. Methodology -- 3.3. The exploratory social network analysis -- 3.4. Confirmatory social network analysis -- 4. DISCUSSION OF THE RESULTS -- REFERENCES -- Push-Style Design Support System: Automatic Check of Technical Document with Design Knowledge Takashi Hirano, Koichi Tanigaki, Yasuhiro Okada and Shinya Takahashi -- 1. Introduction -- 2. Push-Style Design Support System -- 2.1. System overview.

2.2. Knowledge rule and ontology -- 2.3. Guidance manager engine -- 2.4. Guidance panel and report -- 3. Experiments -- 3.1. Comparison with document retrieval system -- 3.2. Accuracy of guidance -- 3.3. Comparison by skill level -- 3.4. Processing time -- 4. Conclusion -- References -- Knowledge Diffusion through SME Websites Kerstin Fink and Mag. Christian Ploder -- 1 Problem Description -- 2 Dimensions of Knowledge Diffusion -- 2.1 Theoretical Framework -- 2.2 Data/Information/Knowledge Dimension -- 2.3 Technical Dimension -- 2.4 Social-cognitive Dimension -- 3 Empirical Study -- 3.1 Data Sample -- 3.2 Results -- 4 Conclusion and Future Research -- References -- Enabling Knowledge Creation and Sharing in Software Organizations: The Case of the Brazilian Federal Software Agency Tatiana Furquim, Marcilio Oliveira and Sueli Amaral -- 1. Introduction -- 2. Knowledge management -- 3. Justification -- 4. Casestudy -- 4.1. Methodological approach -- 4.2. Data analysis -- 4.2.1. Respondents 'profile -- 4.2.2. Usage of tools for knowledge creation and sharing -- 5. Final considerations -- References -- Onotology Development for Human Resource Management Jurgen Dorn, Tabbasum Naz and Markus Pichlmair -- 1 Introduction -- 2 Related Work -- 3 Requirements on an Ontology for Human Resource Management -- 3.1 University Competence Management System -- 3.2 Job Meta-search -- 3.3 Derived Requirements -- 4 Ontology Design -- 4.1 Competencies -- 4.2 Levels and Grades for Competencies -- 4.3 Evidences and Measurement of Competencies -- 4.4 Occupations Ontology -- 4.5 Learning Objects Ontology -- 5 Conclusion and Outlook -- References -- Standards for Productive Knowledge Work - Theoretical Foundation and Application of an Analysis Technique Sebastian Eschenbach, Bettina Schauer, Manfred Della Schiava and Doris Riedl -- 1. Introduction -- 2. State of the Art.

3. The Analysis Technique -- 3.1. Step 1: Determining the knowledge intensity of a business unit -- 3.2. Step 2: Current levels of knowledge work productivity -- 3.3. Step 3: Fields for improvement -- 4. Conclusions and Further Research -- Acknowledgements -- References -- Involving Key Stakeholders into Regional Innovation Processes Patricia Wolf, Simone Schweikert, Jens 0. Meissner and Christoph Hauser -- 1. Introduction -- 2. Existing Theory and Research -- 2.1. Stakeholder involvement -- 2.2. Scharmers Third Generation Knowledge Management concept -- 2.3. Challenge of the RISforCCHproject -- 3. The Research Approach -- 3.1. Basis-SWOT- Workshops -- 3.2. Workshop design -- 3.3. Data analysis -- 3.4. Central Swiss Znnovation Panel -- 4. Findings -- 5. Conclusion and Outlook -- Acknowledgement -- References -- A Method for Measurement of Knowledge in Organization Based on the SECI Model Abbas Afrazeh and Navid Nezafati -- 1. Introduction -- 2. An Introduction to the Model -- 2.1 Determination of indicators -- 2.2 Measurement of weighing the indicators and determining the knowledge level in the organization -- 2.3 Measuring the level of knowledge in the organization -- 2.4 Determining the organizational knowledge level -- 3. Empirical Results -- 4. Conclusion -- References -- A Top-Level Ontology for Smart Document Access Ronald Maier and Johannes Sametinger -- 1. Introduction -- 2. Document Descriptions -- 2.1. Documents -- 2.2. Meta-data -- 2.3. Ontologies -- 3. Meta-data Standards -- 3.1. Personal Information -- 3.2. Personal Communication -- 3.3. Resource Descriptions -- 3.3.1. General Fields -- 3.3.2. Mark-up Languages -- 3.4. Specific Standards -- 3.4.1. Texts -- 3.4.2. Images -- 3.4.3. Audio and Video -- 4. Top-Level Ontology -- 5. Comparable Work -- 6. Conclusion -- References.

Knowledge Management between Provision and Generation of Knowledge Frank Fuchs-Kittowski and Klaus Fuchs-Kittowski -- 1. Introduction -- 2. Knowledge management and knowledge-intensive work processes -- 3. Knowledge management and computer-aided knowledge work processes: a problem of linking semantic and syntactic information processing -- 4. Knowledge work processes and types of their ICT support -- 4.1. Different approaches and strategies of knowledge management -- 4.2. Types of activities in knowledge work and types of their ICT-Support -- 4.3. An information center can be useful to organize ICT use -- 5. Knowledge management for creative learning organizations -- 5.1. Information/knowledge creation within organizations -- 5.2. Creative learning enterprises -- References -- An Analytical Framework for Exploring Knowledge Networks Based on Communication: The Case of a Research Organization Wolfgang Czerny, Barbara Heller-Schuh and Micha Horacek -- 1. Introduction -- 2. Conceptual Background and Methodology -- 2.1. Observing Research Collaboration and Scientific Networks -- 2.2. The analytical framework and its constituting dimensions -- 3. The application of the analytical framework -- 3.1. The perspective of the organization -- 3.2. The perspective of the individual experts -- 3.3. The perspective of the system/environment -- 4. Concluding Remarks -- References -- The B2B Knowledge Environment in China: Shifting from Tacit Understanding to Explicit Representation Robert M. Davison and Carol Xiaojuan Ou -- 1. Introduction -- 2. Literature Review and Research Context -- 3. CaseStudy -- 3.1. Supplier Search -- 3.2. Negotiation -- 3.3. Supplier Selection -- 3.4. Business Relationship Implementation -- 3.5. Performance Review -- 4. Discussion, Conclusions and Future Research -- References.

"Knowledge is Power" - More than a Bumper Sticker Foucault's Discourse Analysis as a Conceptual Basis for Knowledge Management Michael R. Olsson.