Front Cover -- Title Page -- Rights Page -- Table of Contents -- Preface -- Introduction: The Origin of a Method -- Part I: Theory and Practice -- Chapter 1: Why Conversations? and Why the Workplace? -- Chapter 2: The Focused Conversation Method: An Overview -- Chapter 3: The Structure of the Focused Conversation Method -- Chapter 4: Leading a Focused Conversation -- Chapter 5: Steps for Preparing a Conversation from Scratch -- Part II: The 100 Conversations -- Section A: Conversations for Evaluating and Reviewing -- Section B: Conversations Related to Preparation and Planning -- Section C: Conversations for Coaching and Mentoring -- Section D: Conversations for Interpreting Information -- Section E: Decision-Making Conversations -- Section F: Managing and Supervising Conversations -- Section G: Personal and Celebrative Conversations -- Part III Appendices -- Appendix A: Sets of Reflective and Interpretive Questions -- Appendix B: The Bohm Dialogical Method -- Appendix C: Power of the Conversation in Relation to Art -- Appendix D: Prince Five-Weapons -- Appendix E: Leading an Informal Conversation -- Appendix F: Institute of Cultural Affairs International (ICAI) -- Appendix G: Who Will Design these Conversations for Me? -- Appendix H: Leading a Focused Conversation: A Summary -- Appendix I: Chart for Preparing a Focused Conversation -- Bibliography -- Index -- ICA Canada -- A Guide to Responsible Digital Reading.