Investigator and Fraud Fighter Guidebook -- Contents -- Preface -- Acknowledgments -- Chapter 1 The Successful Investigator -- The Basics -- Investigators -- If You Have the PIG, You Have It Made -- Confirmation Bias -- Availability Heuristic -- Investigation -- Success -- Chapter 2 Case Initiation -- Jurisdiction, Venue, and Purview -- Believable, Reliable, or Credible Source of Information -- Dollar Loss -- Seriousness/Harm -- Caseload -- Resources -- Funding/Finances -- Investigators' Desire -- Investigative Priorities -- Projected Remedy -- Prosecutor's Prerogative -- Media or Public Interest -- Political Interests -- Chapter 3 Conducting Thorough Investigations -- Questions to Answer -- Seven Questions: Five Ws and Two Hs -- Before, During, and After -- Who? -- What? -- When? -- Where? -- Why? -- How? -- How Much? -- Chapter 4 Expanding Investigative Efforts -- Comparisons -- NCIC -- INTERPOL -- Resources -- Seven Questions: Five Ws and Two Hs Plus "Else" -- Currently, Previously, or in the Future -- Thinking Like Others -- Three Investigative Exploration Approaches -- Follow the Same Blueprint -- Chapter 5 Fraud, Waste, Abuse, and Systemic Weaknesses -- Fraud -- Waste -- Abuse -- Systemic Weaknesses -- Ten Simultanous Investigations -- Suggestions for Improvement -- Chapter 6 Summary Reports -- Types of Investigative Reports -- Official Files and Working Files -- Other Reports -- Preparing to Write -- Length of Reports -- Attachments and Exhibits to Reports -- Reports Should Stand Alone -- Report Formats -- Common Report-Writing Mistakes -- Too Generic -- High Vocabulary -- Overutilization of Acronyms and Abbreviations -- Confusing Pronouns -- Tense Switching -- Use of the Word "That" -- Chapter 7 The Investigator's Toolbox: Resources, Tools, and Techniques -- Investigative Resources -- Organizations -- Other Professionals -- Public Records.

Investigative Tools and Techniques -- Search Warrants -- Subpoenas -- Interceptions and Tracking Devices -- NCIC -- Mail Covers -- Trash Covers -- Undercover Assignments -- Photography and Video, and Audio Recordings -- Laboratory Analysis -- Informants -- Polygraphs and Deception Detectors -- Analysis and Audits -- Other Case Files and Police Reports -- Ask -- Chapter 8 Interviewing -- Interviews and Interrogation -- Rapport -- Listen and Then Talk -- Note Taking -- Corroboration -- Word Choice -- Planning -- Body Language -- Props -- Finish the Job -- Empathy -- Statement Analysis -- Pronouns -- Partial Truths Equal Deception -- Specificity -- Minimizing -- Can't Recall -- Think Plural -- Interview Notes -- Interview Room Sketches and Photographs -- Chapter 9 Case Planning -- Plans Change -- Murphy's Law -- Private Investigations -- Administrative Responsibilities -- Case Files -- Electronic Case Folder -- Working File -- Official File -- Investigative Plan -- Summary -- Juggling a Caseload and Time Management -- Time Management -- Chapter 10 Large-Scale Investigations -- Communication -- Planning -- Interview Log -- Interview Log Fields -- Order -- Interviewer -- Name -- Status -- Rank -- Position -- Assignment -- Country -- State -- Interview Folder Created -- Background Obtained -- Questions Drafted -- Map Obtained -- Interviewed -- Report -- Remark #1 -- Remark #2 -- Remark #3 -- Re: Strategy -- Final Summary Report -- Attachments and Exhibits -- Postdraft Report -- Report Distribution -- Investigative Notes and Evidence -- Chapter 11 Making Presentations -- Graphics, Charts, Visual Aids, Photos, and Videos -- Investigator's Appearance and Voice -- A Copy for the Prosecutor -- Presentations to Supervisors -- Indictments, Convictions, and Dollar Recoveries -- Chapter 12 Providing Testimony -- Dealing with Opposing Counsel -- Visual Aids in Court.

Make Sure You Understand the Question -- Chapter 13 Closing the Case -- Old Case Files -- Evidence -- Recommendations for Improvement -- Suspensions, Debarment, and Improvement Plans -- Chapter 14 Personal and Professional Growth -- Training -- Networking -- Physical Fitness -- Morale -- Morale Killers -- Insurance and Representation -- Preparing for the Future -- Teddy Roosevelt -- Conclusion -- Appendix Samples of Case Presentation Visual Aids -- About the Author -- Index.