Cover -- Title Page -- Copyright -- Preface -- Contents -- Figures -- Tables -- Summary -- Acknowledgments -- Abbreviations -- Chapter One: Introduction -- The Israel Police -- Need for This Study -- RAND's Tasks Supporting the Israel Police -- Improving the Effectiveness and Efficiency of the Israel Police -- Organization of This Report -- Chapter Two: Understanding Public Perceptions of the Israel Police -- Key Informant Interviews -- Key Informants Gave Harsh (Though Not Necessarily Objective) Reviews of the Police -- Conclusion -- Media Analysis -- The Local Press Contained the Largest Share of Police-Related News Items -- Most Police-Related News Items Were Neutral, with No Detectable Tone -- Analysis of Themes in Media Stories Echoed Informed Opinions -- Positive Themes Focused on Police Strengths -- There Were Four Broad Negative Themes -- Comparison of Media Sources Provides Useful Insights into Public Perceptions -- Conclusion -- Focus Group Analysis -- Participants Identified What They Wanted to See in a Police Force. -- There Were Areas of Disagreement Among Different Groups, Including Fear of Discrimination and Fear of the Police -- Participants Held Diverse Views on the Factors That Determine How a Person Is Treated by the Police -- Focus Groups Identified Desired Changes -- Conclusion -- Analysis of Police Interactions with the Public Using Data from Compact Video Cameras -- Cameras Recorded Many Positive Interactions Involving the Police -- There Were Also Several Negative Interactions -- Summary -- Chapter Conclusion -- Chapter Three: Understanding How Other Police Forces Approach Key Policing Issues -- Benchmarking the Israel Police Against U.S. Police Practices -- We Matched U.S. and Israeli Forces on Predictors of Police Force Size and Composition -- Comparisons Identified Differences in Policing Approaches -- Conclusion.

Approaches to Policing in Minority Communities -- Minority Policing Needs to Address the Problems of Both Overpolicing and Underpolicing -- A Variety of Measures Are Used to Address Minority Policing -- Systematic Research Is Lacking Regarding Other Practices -- Conclusion -- Methods for Implementing Responsive and Effective Policing -- Community Policing -- Problem-Oriented Policing -- Deterrence -- Use of Volunteers -- Using Volunteers Has Many Potential Benefits -- Countries Use Volunteers in a Variety of Ways -- Effectiveness of Volunteers Is Unclear -- Police Forces Face Common Challenges in Using Volunteers -- Conclusion -- Chapter Conclusion -- Chapter Four: Recommendations for Enhancing the Effectiveness of the Israel Police -- A Procedural Justice Model of Policing: Increasing Fairness, Accountability, and Effectiveness -- Measuring Police Performance for Accountability -- Expand Mifne to Include Public Satisfaction and Police Integrity Measures -- Measure the Performance of Individual Officers -- Improving Israel Police Transparency, Community Engagement, and Responsiveness -- Provide the Public with Detailed Crime and Police Performance Data -- Explore Options for Civilian Oversight -- Workforce Modernization -- Ensure That Police and Supporting Staff Are Trained in Interacting with the Public -- Train and Manage Police Volunteers -- Apply a Strategic Perspective to Police Personnel Requirements -- Improving Policing Deterrence -- Design Focused Deterrence Interventions -- Develop a Best Practices Database -- Next Steps -- Chapter Five: Conclusion: Embracing a New Posture for Policing in Israel -- References.