Cover -- Copyright -- Credits -- About the Author -- Acknowledgments -- About the Reviewers -- www.PacktPub.com -- Table of Contents -- Preface -- Chapter 1: Evolution of a Software House -- A brief history of ACME systems -- ACME systems version 1.0 -- Software delivery process flow version 1.0 -- ACME systems version 2.0 -- Software delivery process flow version 2.0 -- A few brave men and women -- ACME systems version 3.0 -- Software delivery process flow version 3.0 -- ACME systems version 4.0 -- The evolution in a nutshell -- Summary -- Chapter 2: No Pain, No Gain -- Elephant in the room -- Defining the rules -- Including (almost) everyone -- Identifying the key people -- Too many cooks -- Openness, transparency, and honesty -- Location, location, location -- It's all happy-clappy management waffle - isn't it? -- The great elephant disclosure -- Value stream mapping -- Summary -- Chapter 3: Plan of Attack -- Setting and communicating the goal and vision -- Standardizing vocabulary and language -- A business change project in its own right -- The merits of a dedicated team -- Who to include -- The importance of evangelism -- Courage and determination -- Understanding the cost -- Seeking advice from others -- Summary -- Chapter 4: Culture and Behaviors -- All roads lead to culture -- An open, honest, and safe environment -- Openness and honesty -- Courageous dialogue -- The physical environment -- Encouraging and embracing collaboration -- Fostering innovation and accountability at grass roots -- The blame culture -- Blame slow, learn quickly -- Building trust-based relationships across organizational boundaries -- Rewarding good behaviors and success -- The odd few -- Recognizing dev and ops teams are incentivized can have an impact -- Embracing change and reducing risk -- Changing people's perceptions with pudding -- Being transparent.

Summary -- Chapter 5: Approaches, Tools, and Techniques -- Engineering best practice -- Source control -- Small, frequent, and simple changes -- Never break your consumer -- Open and honest peer-working practices -- Fail fast and often -- Automated builds and tests -- Continuous integration -- Using the same binary across all environments -- How many environments are enough? -- Developing against a production-like environment -- CD tooling -- Automated provisioning -- No-downtime deployments -- The cloud -- Monitoring -- When a simple manual process is also an effective tool -- Summary -- Chapter 6: Hurdles Along the Way -- What are the potential issues you need to look out for? -- Dissenters in the ranks -- No news is no news -- The anti-agile brigade -- The transition curve -- The outsiders -- Corporate guidelines, red tape, and standards -- Geographically diverse teams -- Failure during the evolution -- Processes that are not repeatable -- Recruitment -- Summary -- Chapter 7: Vital Measurements -- Measuring effective engineering best practice -- Simple quality metrics -- Code complexity -- Unit test coverage -- Commit rates -- Adherence to coding rules and standards -- Where to start and why bother? -- Measuring the real world -- Measuring the stability of the environments -- Incorporating automated tests -- Combining automated tests and system monitoring -- Real-time monitoring of the software itself -- Monitoring utopia -- Effectiveness of CD and DevOps -- Impact of CD and DevOps -- Measuring your culture -- Summary -- Chapter 8: Are We There Yet? -- Reflect on where you are now -- Streaming -- A victim of your own success -- [P]lan, [D]o, [C]heck, [A]djust -- Exit stage left -- Rest on your laurels (not) -- Summary -- Chapter 9: The Future is Bright -- Expanding your horizon -- Reactive performance and load testing.

Reducing feature flag complexity -- Easing A/B testing -- Security patching and saving your bacon -- Order out of chaos monkey -- End user self-service -- CD and DevOps and the mobile world -- Expanding beyond software delivery -- What about me? -- What have you learned? -- Summary -- Appendix A: Some Useful Information -- Tools -- People -- Recommended reading -- Appendix B: Where Am I on the Evolutionary Scale? -- Appendix C: Retrospective Games -- The timeline game -- StoStaKee -- Appendix D: Vital Measurements Expanded -- Code complexity - some science -- Code versus comments -- Embedding monitoring into your software -- Index.