Knowledge Management in the Public Sector : A Blueprint for Innovation in Government.
Title:
Knowledge Management in the Public Sector : A Blueprint for Innovation in Government.
Author:
McNabb, David E.
ISBN:
9781317466703
Personal Author:
Physical Description:
1 online resource (344 pages)
Contents:
Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of Tables, Figures, and Boxes -- Introduction -- Part 1. Foundations of Knowledge Management -- 1. Historical Foundations of KM -- 2. KM: A Self-Regulating Social System -- Part 2. Transforming Government with KM -- 3. The Technology and Processes Subsystem -- 4. Knowledge Processes and Policy Directives -- 5. Principles and Processes in Implementing KM -- 6. Building a Collaborative Learning Culture -- 7. KM and Organizational Learning -- Part 3. KM Systems in the Public Sector -- 8. KM and Innovation in Government -- 9. Knowledge Management in the Public Sector -- 10. The Public-Sector Chief Knowledge Officer -- Part 4. Stories of Public-Sector KM in Action -- 11. Knowledge Management at NASA -- 12. KM at the Army's Communications-Electronics Command -- 13. KM at the Virginia Department of Transportation -- 14. Conclusion: Knowledge Management's Role in the Drive to Transform Government -- Glossary -- Bibliography -- About the Author -- About the Invited Contributors -- Index.
Abstract:
This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information - and then converting and disseminating these resources to all who need to share in the organizational knowledge. Written in an easy-to-read, non-technical style, the book includes a thorough review of the current literature in the field as well as a comprehensive presentation of Knowledge Management techniques. Extensive illustrations, models, checklists, and instructions lead readers through the steps involved in instituting KM programs in government and non-profit agencies.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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