COVER -- CONTENTS -- CHAPTER 1 : NATURE AND SCOPE OF HUMAN RESOURCE MANAGEMENT -- CHAPTER 2 : HUMAN RESOURCE MANAGEMENT: ENVIRONMENT AND STRATEGIES -- CHAPTER 3 : JOB ANALYSIS, TEAM ANALYSIS AND FLEXIBLE JOB ENVIRONMENT -- CHAPTER 4 : HUMAN RESOURCES PLANNING -- CHAPTER 5 : RECRUITMENT -- CHAPTER 6 : SELECTION, PLACEMENT AND INDUCTION -- CHAPTER 7 : HUMAN RESOURCE DEVELOPMENT -- CHAPTER 8 : PERFORMANCE APPRAISAL -- CHAPTER 9 : EMPLOYEE TRAINING -- CHAPTER 10 : MANAGEMENT DEVELPOMENT -- CHAPTER 11 : CAREER PLANNING AND DEVELOPMENT -- CHAPTER 12 : PROMOTION, TRANSFER AND DEMOTION -- CHAPTER 13 : ABSENTEEISM AND LABOUR TURNOVER -- CHAPTER 14 : MANAGEMENT OF CHANGE AND DEVELOPMENT -- CHAPTER 15 : JOB EVALUATION -- CHAPTER 16 : WAGE AND SALARY ADMINISTRATION -- CHAPTER 17 : SOCIAL SECURITY AND WELFARE -- CHAPTER 18 : MOTIVATION AND JOB SATISFACTION -- CHAPTER 19 : MORALE -- CHAPTER 20 : COMMUNICATION -- CHAPTER 21 : LEADERSHIP -- CHAPTER 22 : WORK ENVIRONMENT, INDUSTRIAL ACCIDENTS, SAFETY AND HEALTH -- CHAPTER 23 : INDIAN LABOUR MARKET -- CHAPTER 24 : INDUSTRIAL RELATIONS -- CHAPTER 25 : TRADE UNIONS AND EMPLOYER'S ASSOCIATIONS -- CHAPTER 26 : GRIEVANCE AND DISCIPLINE, COUNSELLING AND MENTORING -- CHAPTER 27 : COLLECTIVE BARGAINING -- CHAPTER 28 : INDUSTRIAL CONFLICTS -- CHAPTER 29 : PARTICIPATIVE MANAGEMENT, QUALITY CIRCLES AND EMPOWERMENT -- CHAPTER 30 : WORK LIFE:QUALITY AND RELATED ISSUES -- CHAPTER 31 : TOTAL QUALITY AND HUMAN RESOURCE MANAGEMENT -- CHAPTER 32 : HUMAN RESOURCE RECORDS, ACCOUNTING, AUDIT AND RESEARCH -- CHAPTER 33 : RECENT TECHNIQUES IN HRM -- CHAPTER 34 : ETHICS IN HUMAN RESOURCE MANAGEMENT -- CHAPTER 35 : INTERNATIONAL HUMAN RESOURCE MANAGEMENT -- CHAPTER 36 : E-HUMAN RESOURCE MANAGEMENT -- APPENDIX-I METHOD OF CASE ANALYSIS -- APPENDIX -II CASES -- Subject Index.