Cover -- Getting Started -- An introduction to workplace mentoring -- 1. Learning environments -- 2. Mentoring methodologies and strategies -- 3. Learning activities, materials and resources -- Developing a mentoring plan -- 1. Identifying the scope and boundaries of the relationship -- 2. Establishing ground rules and negotiating expectations -- 3. Maintaining confidentiality within the relationship -- Facilitating a mentoring relationship -- 1. Running mentoring meetings -- 2. Developing confidence, self-esteem, respect and trust -- 3. Sharing your personal experience and knowledge -- 4. Helping develop problem solving and decision making skills -- 5. Using your personal and professional networks -- 6. Enhancing the learner's engagement in the workplace -- 7. Resolving differences without damaging the relationship -- Monitoring a mentoring relationship -- 1. Proving planning assistance and guidance -- 2. Proving feedback -- 3. Recognising and discussing changes in the relationship -- 4. Negotiating and managing the closure of the relationship -- Evaluating the effectiveness of mentoring -- 1. Discussing the benefits gained from the mentoring process -- 2. Reflecting on the benefits gained from providing mentoring -- 3. Reporting the outcome of the mentoring arrangement -- Appendices -- Appendix A: Source Documents -- Appendix B: Mentoring Plan Template -- Appendix C: Decision Making Template -- Appendix D: Mentoring Relationship Evaluation Form -- Related Glossary Terms.