ACADEMIC LIBRARIANSHIP IN THE 21ST CENTURY -- ACADEMIC LIBRARIANSHIP IN THE 21ST CENTURY -- LIBRARY OF CONGRESS CATALOGING-IN-PUBLICATION DATA -- CONTENTS -- PREFACE -- Chapter 1: THE IMPACT OF LICENSE AGREEMENTS ON ACCESS TO INFORMATION: A CHALLENGE FOR ACADEMIC LIBRARIES -- ABSTRACT -- INTRODUCTION -- SHIFT FROM PAPER TO ELECTRONIC RESOURCES -- RELEVANT COPYRIGHT PROVISIONS -- LICENSE AGREEMENTS -- IMPACTS AND CONSEQUENCES -- CONCLUSION -- REFERENCES -- Chapter 2: USERS' INFORMATION NEEDS IN ACADEMIC LIBRARIES OF THE 21ST CENTURY: ASSESSMENT OF THE LIBQUAL+TM TOOLS IN IMPROVING SERVICE QUALITY STANDARDS -- INTERNATIONAL USERS' OPINIONS ABOUT THE VISION OF THE LIBRARY -- THE LIBQUAL+TMSURVEY INSTRUMENTS -- USER POPULATION AND RESPONDENTS -- ASSESSMENT RESULTS -- KEY FINDINGS OF THE SURVEY -- IMPLEMENTATION OF LIBQUAL+TM SURVEY RESULTS -- CONCLUSIONS -- REFERENCES AND NOTES -- Chapter 3: BIBLIOGRAPHIC MANAGEMENT SOFTWARE AND Z39.50 CONNECTION IN THAI ACADEMIC LIBRARIES -- ABSTRACT -- INTRODUCTION -- PROBLEM STATEMENT -- BIBLIOGRAPHIC MANAGEMENT SOFTWARE -- Z39.50 CONNECTION -- LITERATURE REVIEW -- METHODOLOGY -- RESULTS -- DISCUSSION AND CONCLUSION -- REFERENCES -- Chapter 4: FAIR USE IN THE TWENTY-FIRST CENTURY: ALIBRARIAN'S PERSPECTIVE -- ABSTRACT -- INTRODUCTION -- BACKGROUND -- GUIDELINES BACKGROUND -- PROBLEMS WITH GUIDELINES -- COPYRIGHT CLEARANCE CENTER -- FAIR USE BACKGROUND -- RECENT LEGAL DEVELOPMENTS -- OTHER RECENT DEVELOPMENTS: E-RESERVES -- SOME CONSIDERATIONS -- POSSIBLE FUTURE DEVELOPMENTS -- CONCLUSION -- REFERENCES -- Chapter 5: INCREASING INFORMATION RETRIEVAL THROUGH SUBJECT ACCESS IMPROVEMENTS -- ABSTRACT -- INTRODUCTION -- METHODOLOGY -- RESULTS -- CONCLUSION -- REFERENCES -- Chapter 6: AN OVERVIEW OF LIS OPEN ACCESS LITERATURE -- ABSTRACT -- INTRODUCTION.

SOURCES FOR THE IDENTIFICATION OF OPEN ACCESS JOURNALS AND REPOSITORIES -- CHARACTERISTICS OF OPEN ACCESS JOURNALS IN LIS -- CHARACTERISTICS OF DIGITAL OPEN ACCESS REPOSITORIES IN LIS -- CONCLUSIONS -- REFERENCES -- INDEX.