PREFACE -- FIGURES -- SUMMARY -- IMPROVING THE CREATION OF INSTRUCTION AND LEARNING MATERIALS -- CREATING EDUCATIONAL COMMUNITIES -- COMPETING WITH NEW PROVIDERS -- ADDRESSING POLICY ISSUES AND PLANNING -- How Will Higher Education Acquire Sufficient Internet Infrastructure? -- How Will Higher Education Acquire Quality Courseware and Educate Staff? -- How Will Higher Education Choose Among Many Models for Using the Internet and Web? -- CONCLUSION -- INTRODUCTION AND OVERVIEW -- A QUALIFIED VISION -- Qualifications on the Vision: Why the Road to Revolution Might Be Rocky -- THE PLAN -- BENEFITS FOR LEARNING AND INSTRUCTION DELIVERY -- REDUCING COSTS AND INCREASING PRODUCTIVITY -- CAI and CBT -- Distance Learning -- Internet Impact: Distance Learning, Cost Reduction, and Increased Access -- Reflection: The Death of Distance As a Barrier to Learning -- INCREASING QUALITY AND PRODUCTIVITY -- CAI and CBT -- Intelligent Tutoring Systems -- Interactive Learning Environments -- Internet Impact: Turning Expensive Stand-Alone Systems into Cheaper Distance- Learning Technologies -- Reflection: Many Interesting Options, Many Hard Choices -- IMPROVING THE CREATION OF INSTRUCTION AND LEARNING MATERIALS -- EXPANDING TRADITIONAL METHODS OF PRODUCTION -- DIGITAL LIBRARIES: NEW MEDIA, NEW SERVICES, NEW INSTITUTIONS -- Tools to Find and Organize Information -- Aggregating Single Libraries into Mega-Libraries -- Obstacles to Building Productive Digital Libraries -- DIGITAL PUBLISHERS: JUMPING INTO THE FUTURE OR HOLDING ONTO THE PAST? -- INTERNET IMPACT: INNOVATIVE WAYS TO CREATE NEW INSTRUCTION AND LEARNING MATERIALS -- Challenges to Building Productive Individual Publishing Communities in Higher Education -- REFLECTION: MANY INTERESTING OPTIONS, MANY HARD CHOICES- A REPRISE -- CREATING CONNECTED EDUCATIONAL COMMUNITIES.

BIOMEDNET: AN EXAMPLE OF ELECTRONIC COMMUNITIES -- VIRTUAL UNIVERSITIES: OLD WINE IN NEW BOTTLES? -- Athena -- GNA -- REFLECTION: NETWORKED COMMUNITIES AND HIGHER- EDUCATION GOALS -- COMPETING WITH NEW EXTERNAL PROVIDERS OF EDUCATION -- WHAT ARE EXTERNAL PROVIDERS? -- MICROSOFT TAKES OVER -- TRAINING MODEL VERSUS HIGHER-EDUCATION MODEL -- REFLECTION: HIGHER EDUCATION, EXTERNAL PROVIDERS, AND INFORMATION TECHNOLOGY- FLIGHT, FIGHT, OR FRIENDS? -- Flight -- Fight -- Friends -- ADDRESSING PLANNING AND POLICY: HOW TO MAKE THE BEST USE OF THE INTERNET AND WWW IN HIGHER EDUCATION -- REALITY CHECK: WHAT REALLY WORKS NOW AND WHAT WILL WORK IN THE FUTURE -- What Works in Business -- What Higher Education Can Learn from Business -- POLICY ISSUES BYPASSED AND THOSE DISCUSSED -- HOW WILL HIGHER EDUCATION ACQUIRE SUFFICIENT INTERNET INFRASTRUCTURE? -- Issues and Policies for Acquiring Internet Infrastructure -- How Will Individual Learners Access Internet-Based Education? -- HOW WILL HIGHER EDUCATION ACQUIRE QUALITY COURSEWARE AND EDUCATE FACULTY? -- Issues and Policies for Acquiring Quality Courseware and Educating Faculty -- HOW WILL HIGHER EDUCATION MAKE CHOICES ABOUT NEW DELIVERY MODELS FOR EDUCATION? -- No More One-Stop Shopping? -- Processes and Products That Specialize -- Questions in the Range of Alternative Education-Delivery Models -- REFERENCES.