Cover -- Contents -- Preface -- Companion website -- 1 - Business-to-Business Markets and Marketing -- 2 - Buyer Behaviour -- 3 - Inter-firm Relationships and Networks -- 4 - Business-to-Business Marketing Strategy -- 5 - Researching Business-to-Business Markets -- 6 - Business Market Segmentation -- 7 - Market Communication -- 8 - Relationship Communication -- 9 - Relationship Portfolio Management -- 10 - Managing Product Offerings -- 11 - Routes to Market -- 12 - Price-Setting in Business-to-Business Markets -- Index.