CVOICE 8.0: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 -- Contents -- Introduction -- Assessment Test -- Chapter 1: An Introduction to Traditional Telephony and Cisco Unified Communications -- Understanding Traditional Telephony Components -- Telephony Edge Devices -- Phone Switches -- The Central Office -- The Local Loop -- Trunks -- National and International Calling PSTN -- Understanding Private Telephony Phone Systems -- Key System -- PBX -- Understanding the Unified Communications Model -- Endpoints -- Applications -- Call Processing Agents -- Network Infrastructure -- Unified Communications Deployment Models -- The Centralized Services Deployment Model -- The Distributed Services Deployment Model -- The Inter-Networking of Services Deployment Model -- The Geographical Diversity Deployment Model -- Summary -- Exam Essentials -- Written Lab 1.1 -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 1.1 -- Chapter 2: Understanding Analog and Digital Voice -- Understanding Analog Voice Ports and Signaling -- Analog Voice Port Types -- Analog Voice Signaling -- Basic Configuration of Analog Voice Ports -- Understanding Digital Voice Ports and Signaling -- An Overview of the Analog-to-Digital Conversion Process -- Digital Voice Port Types -- Digital Voice Multiplexing, Framing, and Physical Transport -- Digital Voice Signaling -- Basic Configuration of Digital Voice Ports -- Summary -- Exam Essentials -- Written Lab 2.1 -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 2.1 -- Chapter 3: VoIP Operation and Protocols -- Voice Media Transmission Protocols -- Introduction to the Real-Time Transport Protocol -- Introduction to the Real-time Transport Control Protocol -- Introduction to Compressed RTP -- Introduction to Secure RTP -- Voice Gateway Signaling Protocols -- H. 323.

Session Initiation Protocol -- Media Gateway Control Protocol -- Skinny Client Control Protocol -- Voice Gateway Signaling Protocol Comparison -- An Introduction to Gatekeepers and Other H. 323 Components -- Gatekeeper -- H. 323 Proxy Server -- H. 323 Multipoint Control Unit -- A Typical H. 323 Network -- Choosing the Appropriate Voice Gateway Signaling Protocol -- Summary -- Exam Essentials -- Written Lab 3.1 -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 3.1 -- Chapter 4: The VoIP Path-Selection Process -- Understanding the Dial Plan Path-Selection Process -- Understanding Voice Call Types -- Path Selection and Call Routing -- POTS and VoIP Dial Peers -- Call Legs -- Path-Selection Strategies -- Introduction to PSTN and Private Numbering Plans -- Using Wildcards to Simplify Dial-Peer Configurations -- Site-Code Dialing -- Dial-Plan Digit Manipulation -- Digit Stripping -- Forwarding the Last X Digits -- Prefix Adding -- Number Substitution -- Translation Rules and Profiles -- Verifying Dial-Plan Configurations -- Summary -- Exam Essentials -- Written Lab 4.1 -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 4.1 -- Chapter 5: VoIP Design Options -- Voice Gateway DSP Functions -- Understanding Voice and VoIP Quality Considerations -- Audio Fidelity -- Echo and Echo Cancellation -- Background Noise -- Voice over IP Quality Considerations -- Defining Voice Codecs -- Voice Codec Types -- Understanding Codec Complexity -- Quantifying Voice Codec Clarity -- Mean Opinion Score -- Perceptual Speech Quality Measure -- Perceptual Evaluation of Speech Quality -- Perceptual Objective Listening Quality Analysis -- Choosing the Right Codec -- Hardware Compatibility -- Network Capacity -- Codec Complexity -- Endpoint Uses -- Call Clarity -- Calculating IP Voice Bandwidth Consumption.

Frame and Bandwidth Calculations -- Determining Packet and Frame Size Information -- Additional Voice Packet and Frame Size Factors -- Codec Bit Rate -- Frame and Bandwidth Calculation Example -- Summary -- Exam Essentials -- Written Lab 5.1 -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 5.1 -- Chapter 6: Configuring Voice Gateway Ports and DSPs -- Analog Port Configurations -- Configuring an FXS and an FXO PLAR OPX Port -- Configuring FXS/ DID Inbound and FXO Outbound -- Configuring E&M to Bridge Legacy PBX with VoIP Networks -- Configuring CAMA -- Digital Port Configurations -- Configuring a T1 CAS to Analog Cross-Connect -- Configuring a T1 PRI -- Configuring DSP Resources -- Enabling a DSP Farm on a Voice Gateway -- Creating DSP Profiles -- Configuring SCCP Communications -- Configuring the CUCM -- Voice Port and Dial-Peer Verification Commands -- show voice port -- show controller -- show voice dsp -- test voice port -- csim start -- debug dialpeer -- Summary -- Exam Essentials -- Written Lab 6.1 -- Hands-On Labs -- Hands-On Lab 6.1: Configuring a T1 PRI -- Hands-On Lab 6.2: Configuring a CAMA Port for E911 Services -- Hands-On Lab 6.3: Configuring an Outbound Dial Peer to the PSTN -- Hands-On Lab 6.4: Configuring an Outbound Dial Peer to the PSAP -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 6.1 -- Chapter 7: Configuring Voice Gateway Signaling Protocols -- Configuring H. 323 -- Configuring an H. 323 Gateway -- H. 323 show Commands -- Configuring SIP -- Determine the Endpoint Locations -- Determine the Endpoint Capabilities -- Determine Endpoint Availability -- Establish a Session -- Configure SIP between IP Voice Gateways -- Configure Secure SIP Communications -- Modify SIP Voice Gateway Settings -- SIP show Commands -- Configuring MGCP -- Residential Gateways -- Trunking Gateways.

Configure an MGCP Residential Gateway -- Configure an MGCP Trunking Gateway -- MGCP show Commands -- Summary -- Exam Essentials -- Written Lab 7.1 -- Hands-On Labs -- Hands-On Lab 7.1: Configuring Basic SIP -- Hands-On Lab 7.2: Modifying SIP Timers and Retries -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 7.1 -- Chapter 8: Configuring and Managing CUCM Express -- Voice Network Infrastructure Considerations -- Power Options for IP Phones -- Configuring VLANs and Voice VLANs -- Network Infrastructure Services for VoIP Support -- An Overview of CUCM Express -- Understanding CUCM Express Capabilities -- Understanding CUCM Express Hardware Requirements -- Understanding CUCM Express Software Licensing -- New Software-Activated Voice Licensing -- Initial CUCM Express Configuration -- Configuring CUCM Express as a TFTP Server -- Configuring the Mandatory CUCM Express System Settings Using SCCP Signaling -- Configuring the Mandatory CUCM Express System Settings Using SIP Signaling -- Configuring SCCP and SIP Phones and Directory Numbers -- Configuring Basic SCCP Ephone and Ephone-DNs -- Configuring Basic SIP Voice Register Pools and Voice Register DNs -- SCCP Ephone-DN Line Configuration Options -- Configuring Ephone-DN Shared Lines -- Configuring Two Ephone-DNs with One Number -- Configuring Ephone-DN Dual-and Octo-lines -- Configuring SCCP Individual Lines -- Configuring Ephone Button Options -- Configuring CUCM Express Telephony Service Features -- Configuring User Locale and Network Locale -- Configuring the Date and Time Format -- Modifying the Cisco IP Phone Keepalive Timer -- Cisco IP Phone Restart versus Reset -- Using CUCM Express Verification and Troubleshooting Commands -- Troubleshooting Cisco Phone Registrations -- Determining the State of an Ephone -- Summary -- Exam Essentials -- Written Lab 8.1 -- Hands-On Labs.

Hands-On Lab 8.1: Configuring CUCM Express as a TFTP Server -- Hands-On Lab 8.2: Configuring CUCM Express for Basic SCCP Phone Operation -- Hands-On Lab 8.3: Verifying the Configuration and Status of Your Ephones -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 8.1 -- Chapter 9: Advanced Voice Gateway Features -- Configuring DTMF Relay Support -- Configuring H. 323 DTMF Relay -- Configuring SIP DTMF Relay -- Configuring MGCP DTMF Relay -- Configuring Fax Support -- Understanding Fax Relay -- Configuring Cisco Fax Relay -- Configuring T. 38 Fax Relay -- Understanding Fax Pass-through -- Configuring Fax Pass-through -- Understanding T. 37 Store-and-Forward Fax -- Configuring Modem Support -- Configuring Modem Pass-Through -- Configuring Modem Relay -- Configuring Voice Backup Paths -- Configuring a WAN-to-PSTN Fallback -- Configuring MGCP-to-H. 323 Fallback -- Understanding and Configuring COR and SRST -- Toll Bypass and TEHO -- Configuring Call Blocking -- Summary -- Exam Essentials -- Written Lab 9.1 -- Hands-On Labs -- Hands-On Lab 9.1: Configuring Toll Bypass and PSTN Redundancy -- Hands-On Lab 9.2: Configuring TEHO -- Review Questions -- Answers to Review Questions -- Answers to Written Lab 9.1 -- Chapter 10: Configuring and Managing CUBE and H. 323 Gateways -- What Is an H. 323 Gatekeeper? -- H. 323 Gatekeeper Mandatory Features -- H. 323 Gatekeeper Optional Features -- Understanding Gatekeeper Signaling -- RAS Gatekeeper Discovery Messages -- RAS Gateway Registration Messages -- RAS Call Admission Messages -- The H. 323 Gatekeeper Discovery, Registration, and Admission Process -- RAS Location Messages -- RAS Resource Availability Messages -- RAS Bandwidth Messages -- Configuring an H. 323 Gatekeeper -- Configuring Local Zones -- Configuring Remote Zones -- Configuring Zone Prefixes -- Configuring Technology Prefixes.

Voice Gateway Interoperation with Gatekeepers.