ONLINE EDUCATION Global Questions, Local Answers -- Cover -- Title Page -- Copyright Page -- Table of Contents -- INTRODUCTION -- SECTION 1: HOW DO WE CREATE AND SUSTAIN ONLINE PROGRAMS AND COURSES? -- CHAPTER 1 Applying Technical Communication Theory to the Design of Online Education -- CHAPTER 2 Students in the Online Technical Communication Classroom -- CHAPTER 3 An Argument for Pedagogy-Driven Online Education -- CHAPTER 4 Strategic Planning for Online Education: Sustaining Students, Faculty, and Programs -- SECTION 2: HOW DO WE CREATE INTERACTIVE, PEDAGOGICALLY SOUND ONLINE COURSES AND CLASSROOM COMMUNITIES? -- CHAPTER 5 Changing Roles for Online Teachers of Technical Communication -- CHAPTER 6 Teaching Well Online with Instructional and Procedural Scaffolding -- CHAPTER 7 Mind the Gap(s): Modeling Space in Online Education -- CHAPTER 8 Enhancing Online Collaboration: Virtual Peer Review in the Writing Classroom -- CHAPTER 9 Replicating and Extending Dialogic Aspects of the Graduate Seminar in Distance Education -- CHAPTER 10 Paralogy and Online Pedagogy -- SECTION 3: HOW SHOULD WE MONITOR AND ASSESS THE QUALITY OF ONLINE COURSES AND PROGRAMS? -- CHAPTER 11 Students' Technological Difficulties in Using Web-Based Learning Environments -- CHAPTER 12 Activity Theory and the Online Technical Communication Course: Assessing Quality inundergraduate Online Instruction -- CHAPTER 13 An Assignment Too Far: Reflecting Critically on Internships in an Online Master's Program -- CHAPTER 14 Online Course and Instructor Evaluations -- CHAPTER 15 Assessing Student Interaction in the Global Classroom Project: Visualizing Communication and Collaboration Patterns Using Online Transcripts -- SECTION 4: HOW IS ONLINE EDUCATION CHALLENGING OUR ASSUMPTIONS? -- CHAPTER 16 The Global Classroom Project: Troublemaking and Troubleshooting.

CHAPTER 17 Knowledge Politics: Open Sourcing Education -- CHAPTER 18 Extreme Pedagogies: When Technical Communication Vaults Institutional Barriers -- Contributors -- Index -- Selected Titles from Baywood's Technical Communications Series -- Back Cover.