Title Page -- Copyright Page -- Table of Contents -- Introduction -- SECTION I: EVOLVING PROGRAMS AND FACULTY -- CHAPTER 1. What Do You Do When the Ground Beneath Your Feet Shifts? -- CHAPTER 2. Theoretically Grounded, Practically Enacted, and Well Behind the Cutting Edge: Writing Course Development Within the Constraints of a Campus-Wide Course Management System -- CHAPTER 3. Creativity and Consistency in Online Courses: Finding the Appropriate Balance -- CHAPTER 4. Communities of Practice Approach: A New Model for Online Course Development and Sustainability -- CHAPTER 5. Training Faculty for Online Instruction: Applying Technical Communication Theory to the Design of a Mentoring Program -- SECTION II: ADAPTING TO CHANGING STUDENT NEEDS AND ABILITIES -- CHAPTER 6. Teaching Technical Communication to a Global Online Student Audience -- CHAPTER 7. Students in the Online Technical Communication Classroom: The Next Decade -- CHAPTER 8. From Gamers to Grammarians: How Online Gaming is Changing the Nature of Digital Discourse in the Classroom -- CHAPTER 9. Cybergogy, Second Life, and Online Technical Communication Instruction -- CHAPTER 10. From Divide to Continuum: Rethinking Access in Online Education -- SECTION III: REINVENTING COURSE CONTENTS AND MATERIALS -- CHAPTER 11. Adapting Instructional Documents to an Online Course Environment -- CHAPTER 12. Expanding the Scaffolding of the Online Undergraduate Technical Communication Course -- CHAPTER 13. Innovation in the Distributed Technical Communication Classroom -- CHAPTER 14. Library Services for Online Students -- CHAPTER 15. "Keeping it Real": Contextualizing Intellectual Property and Privacy in the Online Technical Communication Course -- Afterword -- Contributors -- Index.