Contents -- Introduction -- PART I: SETTING UP ACT -- Chapter 1 Designing Your Contact Database -- Creating a New Database File -- Designing Database Screens with the Layout Designer -- Creating a New Layout -- Chapter 2 Entering Your Contact Information -- Adding a New Contact -- Entering Extended Contact Information -- Chapter 3 Managing Contacts -- Finding a Contact -- Editing a Contact -- Deleting a Contact -- Printing a Contact -- Importing Contacts -- Importing Contact Data from Microsoft Outlook -- Exporting Contacts -- Chapter 4 Using SideACT! -- Running SideACT -- Entering Information into SideACT! -- Minimizing and Restoring SideACT! -- Changing Item Categories -- Editing SideACT! Items -- Finding Items -- Printing Items -- Deleting Items -- Starting a New SideACT! File -- Opening an Existing SideACT! File -- Placing SideACT! Information into ACT! -- Using SideACT! Alarms -- Part I: Review Questions -- PART II: ORGANIZING YOUR INFORMATION -- Chapter 5 Finding and Grouping Contacts -- Creating Contact Groups -- Managing Groups -- Chapter 6 Scheduling with ACT! -- Easy Scheduling with ACT! -- Using the Activity Series Wizard -- Using ACT! with Microsoft Outlook -- Chapter 7 Printing with ACT! -- Printing Calendars -- Printing the Address Book -- Printing the Task List -- Part II: Review Questions -- PART III: COMMUNICATING WITH ACT! -- Chapter 8 Using ACT! with Correspondence -- Writing Memos and Letters -- Using Templates -- Creating Form Letters for Mail Merges -- Printing Form Letters for Mail Merges -- Printing Envelopes or Labels for Mail Merges -- Chapter 9 Using ACT! with the Telephone -- Making Calls -- Scheduling Calls with ACT! -- Answering Calls -- Using Caller ID -- Chapter 10 Using ACT! for Faxing -- Configuring ACT! for Faxing -- Sending Faxes -- Chapter 11 Sharing ACT! with Others -- Sharing Your Contacts.

Sharing Your Calendar -- Using Activity Colors -- Scheduling Group Meetings -- Chapter 12 Using ACT! with E-mail -- Using E-mail Addresses -- Using the E-mail View -- Using HTML in E-mail -- Using E-mail for Mail Merge -- Chapter 13 Using ACT! Internet Services -- Using ACT! with the World Wide Web -- Using the Internet Services View -- Using Online Resources -- Part III: Review Questions -- PART IV: ADVANCED ACT! FEATURES -- Chapter 14 Using the ACT! Library Tab -- Integrating Documents into the ACT! Library Tab -- Chapter 15 Automating ACT! with Macros and Report Templates -- Creating Macros -- Running Your Macro -- Designing and Customizing Reports -- Defining Report Sections -- Adding a Custom Field to the Report -- Chapter 16 Using ACT! Standard Reports and Tools -- Using Preformatted Reports -- Using ACT! Sales Management Features -- Track Sales Performance -- Creating Group Reports -- Chapter 17 Maintaining Your ACT! Database -- Backing Up Your Data -- Synchronizing Contact Databases -- Using the Update Wizard -- Using Password Protection -- Part IV: Review Questions -- Glossary -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Z -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- W.