Preface -- Acknowledgments -- Contents -- Part One: Concepts -- 1. Thinking about Values -- 2. The Framework of Value-Focused Thinking -- Part Two: Foundations -- 3. Identifying and Structuring Objectives -- 4. Measuring the Achievement of Objectives -- 5. Quantifying Objectives a Value Model -- Part Three: Uses -- 6. Uncovering Hidden Objectives -- 7. Creating Alternatives for a Single Decisionmaker -- 8. Creating Alternatives for Multiple Decisionmakers -- 9. Identifying Decision Opportunities -- 10. Insights for the Decisonmaking Process -- Part Four: Applications -- 11. Selected Applications -- 12. Value-Focused Thinking at British Columbia Hydro -- 13. Value-Focused Thinking for My Decisions -- References -- Index of Applications and Examples -- General Index.