Cover -- READ THE REVIEWS -- Table of Contents -- Foreword by Dr. Harold Kerzner -- Introduction -- About the Authors -- WAV page -- Section I. Project Management Overview -- Chapter 1: Introduction to Project Management and Workflow -- Section II. Requirements Frame -- Chapter 3: Business Requirements Analysis (R4) -- Chapter 4: Requirements Management -- Section III. Planning/High-Level Design Frame -- Chapter 5: Planning/High-Level Design Frame Process Flow -- Chapter 6: Risk Management (P1) -- Chapter 7: Work Breakdown Structure Design and Preliminary Project Planning (P5) -- Chapter 8: Issue Management (P4)and Configuration Management (P3) -- Chapter 9: Communication Management (P6) -- Chapter 10: Scope Change Control (P7) -- Chapter 11: Estimating (P12a and P12b) -- Chapter 12: Outsourcing Management (P14) and Resource Management (P15) -- Chapter 13: Statement of Work (P10) -- Chapter 14: Quality Management (P2) -- Section IV. Construction/Tracking Frame -- Chapter 15: Construction/Tracking Frame -- Section V. Closing/Testing Frame -- Chapter 16: Closing/Testing Frame -- Appendix A: Project Workflow Process Hierarchy -- Appendix B: Frames Interaction Diagram -- Appendix C: Keeping Track of Multithreaded Processes -- Index.