About the Authors -- Table of Contents -- Preface -- 1 The Real World -- 2 Why Is Ethics in the Public Sector Different from Ethics in the Private Sector? -- 3 What Is Ethics, Anyway? -- 4 Raising the Right Questions: Ethical Approaches to Five Important Cases -- 5 The Real World Revisited -- 6 Who Am I? Who Do I Want to Be? What Do I Want? -- 7 Making Choices -- 8 Problems That Might Arise and How to Analyze Them -- 9 Developing an Ethical Style: How Would You Analyze Problems That Might Arise? -- 10 Addressing Public Ethical Conflict by Means of the Unified Ethic -- 11 Leadership Development and Moral Agency in Contemporary Governance -- 12 Perspectives on Contemporary Reform: Reinventing Government and the New Public Management -- 13 Ethics, Quality, and Performance -- 14 Ethical Dilemmas in Hybridization and Outsourcing -- 15 The Competent Moral Agent -- 16 Wrap-Up and Key Points -- Afterword -- References -- Index.