Cover -- Copyright -- Contents -- PREFACE -- 1. INTRODUCTION -- 1.1 Setting the scene -- 1.2 Being near the edge of chaos -- 1.3 From seeing through a lens to seeing the lens -- 1.4 How what goes around changes what comes around -- 1.5 What can a complexity view offer? -- 1.6 The shape of this book -- 2. ORGANISATIONS AND COMPLEXITY -- 2.1 Fractal fragment (1) Jay and Bilal, Outreach Loans Bank -- 2.2 Introducing a complexity paradigm -- 2.3 Organising or arranging: what's the difference? -- 2.4 A complexity cosmography -- 2.4.1 Self-organisation -- 2.4.2 Dynamism -- 2.4.3 Emergence -- 2.5 Modern management theory and complexity -- 2.6 A complexity analysis of fractal fragment (1) Outreach Loans Bank -- 2.6.1 Introducing the complexity metaphor fitness landscape -- 3. COMPLEXITY PHRASE SPACE -- 3.1 Metaphors and concepts in sense making -- 3.2 Fractal fragment (3) Ryan, Liverpool Catholic Club -- 3.3 Complexity metaphors -- 3.3.1 Phase space - phrase space -- 3.3.2 Communicative connectedness -- 3.3.3 Sensitive dependence on initial conditions -- 3.3.4 Edge of chaos - chaotic edge -- 3.3.5 Attractors -- 3.3.6 Fractality -- 3.4 Fractal fragment (4) Hanna, Lifeguard International Insurance Company -- 3.5 A complexity analysis of fractal fragment (4) -- 3.6 From complexity-based analysis to complexity-inspired ways of organising -- 4. IDENTIFYING PATTERNS AND POTENTIALITY -- 4.1 Complexity-based pattern analysis -- 4.2 Complexity-based inquiry methods -- 4.2.1 Coherent conversations -- 4.2.2 Fractal analysis -- 4.2.3 Attractor analysis -- 4.2.4 Useful questions for complexity-informed inquirers -- 4.3 Enhancing knowledge management at Multi-national Pharmaceuticals: fractal fragment (5) -- 4.4. Fractal fragment (6) Phil, The KIA Group -- 4.5 Identification of pattern and potentiality in fractal fragment (7) Australian Stuttering Research Centre.

4.6 A very useful attractor set -- 4.7 Complexity, self-organisation and ethical management -- 5. ORGANISING AT THE EDGE OF CHAOS -- 5.1 Competencies commensurate with organising at the edge of chaos -- 5.2 What can an organisation do to enhance its opportunities in a complex world? -- REFERENCES -- About the Author -- Testimonials -- Back Cover.