Contents -- Preface -- Acknowledgments -- Part One: The Global Perspective of Intercultural Communication -- One: Why Communicate across Cultures? -- Two: What Constitutes a Culture? -- Three: Obstacles of Perception -- Four: Obstacles in Verbal Processes -- Five: Obstacles in Nonverbal Processes -- Part Two: Two World: The United States and Mexico -- Six: The Mexico-United States Cultural Environment -- Seven: Some Mexico-United States Cultural Issues -- Eight: Day-to-Day Cultural Interaction -- Part Three: Conclusion -- Nine: Transcending Culture -- Appendix: Author's Note -- Glossary -- Notes -- Bibliography -- Index -- About the Author.