Cover -- Copyright -- Dedication -- Contents -- INTRODUCTION: An international Ubuntu entrepreneur - Sir Richard Branson -- ABOUT THE AUTHOR -- ACKNOWLEDGEMENT -- 1 THE AFRICAN CONCEPT OF UBUNTU -- Introduction -- Layout of the book -- Management philosophy -- Definitions of Ubuntu philosophy -- Ubuntu as practical and useful philosophy -- 2 UBUNTU MANAGEMENT -- Theory and philosophy -- Management and leadership -- Leadership -- Case Study: The Mandela recipe for effective leadership -- 3 UBUNTU AND THE MANAGEMENT ENVIRONMENT -- Physical or natural environment -- Institutional environment -- Economic environment -- Socio-welfare environment -- Cultural environment -- Case Study: Two buckets and a bottle of soap -- 4 UBUNTU PERSONALITY ANDCONVENTIONAL MANAGEMENT -- Worldview -- Ubuntu personality -- Happiness -- Ubuntu and the basic skills of conventional management -- Case study: Being part of a team -- 5 UBUNTU CULTURAL CONCEPTS -- African time (tolerance time) -- Cultural stokvel -- Extended family -- Folklore -- Informality -- Sangomas -- Ancestors -- Death -- Religion -- Simunye -- Shosoloza -- Lobola -- Tsotsi -- Ilima -- 6 UBUNTU STRATEGY -- Discipline embracing commitment -- Case study: Meeting at the duck dam -- Case study: Closed and open management styles -- Transparency -- Participation -- Case study: African democracy in action -- Vision and mission -- The ONPO analysis -- Therapies and icebreakers -- 7 UBUNTU MARKETING -- Skills and personality -- Marketing mix -- Marketing plan -- Punctuality -- Importance of names -- Trust -- Harsh profit making -- The Siza approach -- Partnerships -- 8 UBUNTU MANAGEMENT GUIDELINES -- Values -- Core values -- Case study: Making observations at a social event -- Application of Ubuntu values -- Morality and corruption -- Case study: The story of the tsotsi boy -- 9 INTERCULTURAL UBUNTU RELATIONS.

Intercultural aspects -- Intercultural communication -- Intercultural differences -- Themes for intercultural discussion -- Comparing Western and African management styles -- Case study: Different life systems -- 10 UBUNTU MANAGEMENT PRACTICE -- Management in the family spirit -- Leadership in the family spirit -- Management course (Ubuntu) -- Management behaviour -- Ubuntu Code of Conduct -- The Ubuntu Pledge -- In conclusion: The international challenge -- BIBLIOGRAPHY -- GLOSSARY -- ABREVIATIONS -- INDEX -- LIST OF FIGURES -- Figure 4.1: Maslow's hierarchy of needs -- Figure 5.1: African religion as a triangle -- Figure 6.1: Open and closed styles of management -- Figure 6.2: Sketch indicating seating arrangements and main participants -- LIST OF TABLES -- Table 3.1: Different cultural practices in African(Afrocentric) and Western(Eurocentric) societies -- Table 4.1: Ubuntu checklist -- Table 4.2: Action plan -- Table 8.1: Some precious, core and associatedvalues in happy living -- Table 9.1: Summary of the differences betweentraditional Western/Eurocentric andAfrican/Afrocentric management styles -- Table 9.2: Distinctions between African and Western value systems.