Cover -- Contents -- Preface -- Foreword -- About the Authors -- Authors' Acknowledgements -- Chapter 1: About This Book -- Chapter 2: The Business Coaching Process -- Chapter 3: The Coaching Conversation -- Chapter 4: Working With Question Frameworks -- Chapter 5: Exploring and Understanding Coaching Models -- Chapter 6: Diversity, Personality and Culture -- Chapter 7: Competences in Business Coaching -- Chapter 8: Existential and Experiential Learning Issues -- Chapter 9: Supervision, Contracting and Ethical Concerns -- Chapter 10: Developing a Body of Knowledge - Coaching Research -- Chapter 11: Integration and Synthesis -- Bibliography -- Index -- Contact Details.