Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Introduction -- 1 Making Change the 21st-Century Way -- 2 Lean Principles and Process -- 3 The Difference a Sector Makes: Lean Startups for Profit versus for Social Change -- 4 Discovery I: The Nine Guesses -- 5 Discovery II: Get Ready, Get Set … -- 6 Discovery III: Get Out of the Building! -- 7 Discovery IV: Pivot, Proceed, or Quit -- 8 Validation I: Get Ready to Get Big -- 9 Validation II: Priming the Pump -- 10 Validation III: Keep + Grow = Scale -- 11 Creation: Scaling Impact -- 12 Institutionalization: Building the Lean Organization -- Conclusion: Lean Change and the Choices Ahead -- Resources: Sample Lean Change Canvases -- Bibliography -- Acknowledgments -- Index -- About the Author -- Footnote -- Chapter 4 -- Chapter 6 -- Chapter 8 -- Chapter 12.