Cover -- Title -- Copyright -- Contents -- Foreword -- Read Me First -- The Nursing Home Administrator's Challenge -- List of Figures -- List of Tables -- List of Case Studies -- Share Nursing Home Administration: Seventh Edition -- Part 1: Learning How to Manage the Health Care Organization -- 1.1 Management Functions -- 1.1.1 Levels of Management -- 1.1.2 Line-Staff Relationships -- 1.2 Forecasting -- 1.3 Planning -- 1.3.1 Why Plan? -- 1.3.2 Steps in Planning -- 1.4 Organizing -- 1.4.1 Description of the Organization as a System -- 1.4.2 Identifying Systems -- 1.4.3 Additional Characteristics of Systems -- 1.5 Staffing -- 1.6 Directing -- 1.6.1 Policy Making -- 1.6.2 Making a Decision -- 1.6.3 Leading -- 1.6.4 Power and Authority -- 1.6.5 Communication Skills -- 1.6.6 Organizational Norms and Values: Code of Ethics and Standards of Practice -- 1.6.7 Related Concepts -- 1.6.8 History of the Concept of Management -- 1.7 Comparing and Controlling Quality -- 1.7.1 Some Requirements for Effective Control of Quality -- 1.7.2 Diagnosing/Organizational Quality -- 1.8 Innovating -- 1.9 Marketing the Long-Term Care Facility -- 1.9.1 The Turn to Marketing -- 1.9.2 The "Marketing" of Health Care -- 1.9.3 Developing a Marketing Strategy -- Part 2: Understanding the Departments and Managing Human Resources -- 2.1 Organization of the Nursing Facility and Its Staff: Emergence of the Minimum Data Set (MDS) Coordinator -- 2.1.1 The Administrator's Office -- 2.1.2 Medical and Allied Health Functions -- 2.1.3 Dental Care -- 2.1.4 Foot and Eye Care -- 2.1.5 Pharmaceutical Services -- 2.1.6 Physical Therapy/Occupational Therapy -- 2.1.7 Laboratory and Other Diagnostic Services -- 2.1.8 Nursing Services -- 2.1.9 The Business Office -- 2.1.10 Medical Records -- 2.1.11 Dietary Department -- 2.1.12 Social Services and Admissions -- 2.1.13 Activities/Recreation.

2.1.14 Housekeeping -- 2.1.15 Laundry -- 2.2 Identifying the Human Resources Functions -- 2.3 Planning Employment Needs: Writing Job Descriptions -- 2.4 Forecasting Future Employment Needs -- 2.5 Recruiting Employees -- 2.6 Hiring Staff -- 2.7 Training Staff -- 2.8 Retaining Employees -- 2.8.1 What the Facility Needs from the Employee -- 2.8.2 What Employees Need from the Facility -- 2.8.3 Strategies Available to the Facility to Meet Both its Own and the Employees' Needs -- 2.9 Evaluating Employees -- 2.10 Paying Employees -- 2.11 Disciplining Employees -- Part 3: Learning to Manage the Organization's Finances -- 3.1 The Administrator's Role as Financial Manager -- 3.2 Generally Accepted Accounting Principles -- 3.3 Two Approaches to Accounting: Cash Accounting and Accrual Accounting -- 3.4 The Two Main Steps in the Accounting Process: Recording Transactions and Preparing Financial Statements -- 3.5 Putting Financial Statements to Work: Working Capital, Ratio Analysis, and Vertical Analysis -- 3.6 Additional Accounting Procedures That Help the Administrator Maintain Control over the Facility -- 3.7 The Concept of Depreciation -- 3.8 Using "Costs" in Managerial Decisions -- 3.8.1 Two Types of Costs: Variable and Fixed -- 3.8.3 Additional Types of Costs: Indirect Costs and Direct Costs -- 3.9 Budgets and Budgeting -- 3.9.1 Two Methods of Budget Preparation -- 3.9.2 Five Steps in the Budgeting Process -- 3.10 Finance: The Broader Context -- 3.10.1 Sources of Law -- 3.10.2 The Court Systems -- 3.10.3 Legal Terminology -- 3.10.4 Risks Assumed by the Operation of a Long-Term Care Facility -- 3.10.5 Business-Related Concepts and Terms -- 3.10.6 Insurance Terms -- 3.10.7 Terms Associated with Advance Directives, Wills, and Estates -- Part 4: Learning the Continuum of Long-Term Care -- 4.1 Origins, Overview, and Current Profile of the Nursing Home Industry.

4.1.1 Origins: Long-Term Care-A 400-year Tradition -- 4.1.2 Overview/Context of the Nursing Home Industry -- 4.1.3 Nursing Homes -- 4.2 The Social Security Act: Medicare and Medicaid -- 4.2.1 The Social Security Act: Medicare -- 4.2.2 Title 19: Medicaid -- 4.3 Older Americans Act -- 4.4 Labor and Management: Laws and Regulations -- 4.4.1 Early Management-Labor Relations in the United States -- 4.4.2 Major Legislation Affecting Employer-Employee Relationships -- 4.4.3 Regulation of Compensation -- 4.4.4 Worker's Compensation: Assistance for On-the-Job-Injuries -- 4.4.5 Retirement -- 4.5 Workplace Safety: The Occupational Safety and Health Act (OSHA) -- 4.6 Fire Safety: The Life Safety Code® -- 4.7 Americans with Disabilities Act (ADA) Accessibility Guidelines for Facilities -- 4.8 Expanding Facility Services: Health Planning Regulations -- 4.9 Voluntary Operating Standards: The Joint Commission on Accreditation of Health Care Organizations -- 4.10 The Affordable Care Act, 2010, 2014 (Amendments) -- 4.11 The Elder Justice Act, 2010 -- Part 5: Building Your Resident Care Skills -- 5.1 Aging Process -- 5.1.1 Overview of Some Appearance and Functional Changes Believed to be Associated with Aging -- 5.1.2 Somatic Theories of Aging -- 5.1.3 Resident Exercise and Fitness -- 5.1.4 The Resident of the Future -- 5.2 Medical and Related Terms -- 5.2.1 Medical Specializations -- 5.2.2 Medications/Therapeutic Actions of Drugs -- 5.2.3 Abbreviations -- 5.2.4 Prefixes -- 5.2.5 Suffixes -- 5.3 The Aging Process as it Relates to Diseases Common to the Nursing Home Population -- 5.3.1 Blood Circulation -- 5.3.2 Respiratory System -- 5.3.3 Nervous System -- 5.3.4 Digestive System -- 5.3.5 Nutrition -- 5.3.6 External and Internal Defense Mechanisms -- 5.3.7 Musculoskeletal System -- 5.3.8 Genitourinary (RENAL) System -- 5.3.9 Reproductive System.

5.3.10 Emotional and Mental Well-Being -- Part 6: Putting the Systems Together -- 6.1 Setting Policies for the Facility -- 6.1.1 Administration Policies -- 6.1.2 Personnel Policies -- 6.1.3 Dietary -- 6.1.4 Admissions Policies -- 6.1.5 Social Services Policies -- 6.1.6 Rehabilitation Policies -- 6.1.7 Residents' Rights -- 6.1.8 Quality Assessment and Assurance: Meeting the Holistic Needs of the Care Recipients -- 6.1.9 Dietary -- 6.1.10 Environmental Management -- 6.1.11 Infection Control -- 6.1.12 Physician Services -- 6.1.13 Dental Care -- 6.1.14 Nursing Requirements -- 6.1.15 Quality of Care Using the Resident Assessment Instrument to Ensure Care Recipient Satisfaction -- 6.1.16 Pharmacy -- 6.1.17 Medical Records -- 6.1.18 Discharge Policies -- 6.2 Developing a Person-centered Care Plan -- 6.3 The Quality Indicators Survey: The Regulatory Survey and Inspection Process and Plan of Correction -- 6.4 The Report Card -- 6.5 Getting Reimbursed for Care Given -- 6.6 A Glance at the Horizon -- 6.7 Final Observations on a Career in Nursing Home Administration -- Appendix A: The MDS 3.0 -- Appendix B: Life Safety Code® -- Index of NAB Domains -- Index.