Managing sticky situations at work communication secrets for success in the workplace
Title:
Managing sticky situations at work communication secrets for success in the workplace
Author:
Curtis, Joan C., 1950-
Personal Author:
Publication Information:
Santa Barbara, Calif. : Praeger/ABC-CLIO, c2009.
Physical Description:
xv, 213 p. : ill.
Contents:
The Say It Just Right (SIJR) model -- Personality overlay -- Sticky situations with your boss -- Sticky situations with co-workers -- Sticky situations with clients -- Sticky situations with subordinates -- Sticky situations in meetings -- Sticky romantic situations in the office -- Sticky interview situations -- Sticky etiquette situations -- Sticky e-situations -- Sticky situations on the home front.
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