Introduction : Generosity, refugees and historical perspectives in relation to the Kosovars -- 1. The Howard government, Operation Safe Haven and media spin -- 2. Kosovo and the breakdown of Yugoslavia in the eyes of the "west" -- 3. Natural selection? : the evacuation, bureaucracy and governmental agenda -- 4. Arrival : the Howard government's propaganda machine in action -- 4. The singleton incident : the Kosovars' protest for improved conditions -- 5. At the safe haven -- 6. The end of Operation Safe Haven : repatriation and the high court challenge -- Conclusion : the Kosovars and generosity in context.