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When the inevitable surprises occur ... Are you ready to diffuse the situation with the right questions?
Title:
When the inevitable surprises occur ... Are you ready to diffuse the situation with the right questions?
Author:
Fadem, T. J. (Terry Jay), 1948-
ISBN:
9780132143530
9780137061235
Personal Author:
Publication Information:
Upper Saddle River, N.J. : Pearson Education Pub. as FTPress Delivers, ©2010.
Physical Description:
1 online resource ([8] pages)
General Note:
"An e-burst of inspiration from the best books"--Cover.
Local Note:
O'Reilly
Subject Term:
Added Author:
Holds: Copies: