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Customer service training 101
Title:
Customer service training 101
Author:
Evenson, Renee, 1951-
ISBN:
9780814416426

081441642X
Personal Author:
Evenson, Renee, 1951-
Edition:
2nd ed.
Publication Information:
New York : American Management Association, ©2011.
Physical Description:
1 online resource (vii, 230 pages)
Local Note:
O'Reilly
Subject Term:
Customer services -- Training.

Customer relations -- Training.

Employees -- Training.

BUSINESS & ECONOMICS -- Training.

BUSINESS & ECONOMICS -- Mentoring & Coaching.

Employees -- Training. (OCoLC)fst00909220
Electronic Access:
https://learning.oreilly.com/library/view/~/9780814416419/?ar
https://go.oreilly.com/library-access/library/view/-/9780814416419/?ar
https://learning.oreilly.com/library/view/~/9780814416419
Holds: Copies:

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