Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation
Title:
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation
Author:
Bacal, Robert.
ISBN:
9780071759298
Personal Author:
Edition:
2nd ed.
Publication Information:
New York : McGraw-Hill, ©2011.
Physical Description:
1 online resource (xiv, 239 pages)
Series:
Perfect phrases
Perfect phrases series.
Local Note:
O'Reilly
Holds: Copies: