How to get your customers swearing by you, not at you : telephone doctor's guide to customer service training
Title:
How to get your customers swearing by you, not at you : telephone doctor's guide to customer service training
Author:
Friedman, Nancy J.
ISBN:
9781599964355
9781599961514
Personal Author:
Publication Information:
Amherst, Mass. : HRD Press, ©2008.
Physical Description:
1 online resource (xx, 153 pages) : illustrations
Local Note:
O'Reilly
Subject Term:
Holds: Copies: