Machine generated contents note: Figures, Tables, and Exhibits Preface The Author Part One The Dynamic Context of Public Organizations 1 The Challenge of Effective Public Organization and Management 2 Understanding the Study of Organizations: A Historical Review 3 What Makes Public Organizations Distinctive 4 Analyzing the Environment of Public Organizations 5 The Impact of Political Power and Public Policy Part Two Key Dimensions of Organizing and Managing 6 Organizational Goals and Effectiveness 7 Formulating and Achieving Purpose: Power, Decision Making, and Strategy 8 Organizational Structure, Design, Technology, Information Technology, and Social Media 9 Understanding People in Public Organizations: Motivation and Motivation Theory 10 Understanding People in Public Organizations: Values, Incentives, and Work-Related Attitudes 11 Leadership, Managerial Roles, and Organizational Culture 12 Teamwork: Understanding Communication and Conflict in Groups Part Three Strategies for Managing and Improving Public Organizations 13 Managing Organizational Change and Development 14 Advancing Effective Management in the Public Sector References Additional Reference Materials Name Index Subject Index.