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13.
The IT payoff : measuring the business value of information technology investments
The IT payoff : measuring the business value of information technology investments
by
Devaraj, Sarv, 1966-
https://learning.oreilly.com/library/view/~/0130650749
https://learning.oreilly.com/library/view/~/0130650749/?ar
https://go.oreilly.com/library-access/library/view/-/0130650749/?ar
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International Business Machines Corporation. International Technical Support Organization.
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