Cover -- Acknowledgements -- Contents -- Foreword -- Introduction -- Part 1: The Journey -- Episode 1: Planting the Seed -- Episode 2: Political Campaigns: The value of knowledge is in its use -- Episode 3: An Introduction to Public Life -- Episode 4: Finally… A Marketing Job in the Private Sector -- Episode 5: The Conduct of the 1980 Census: -- Episode 6: Back to the Private Sector with Eastman Kodak -- Episode 7: Getting Started at General Motors -- Episode 8: Learning How to Learn… -- Episode 9: Because the Future is Uncertain… -- GM Epilogue: An Opportunity Missed -- Part 2. The Design of an Interactive Decision Loom -- Background: Why a 'Sketch'? -- The Decision Loom…an interactive decision-making process -- Capability 1: Having an Enterprise Mindset that is Open to Change -- Capability 2: Thinking and Acting Holistically -- Capability 3: Being Able to Adapt the Business Design to Changing Conditions -- Capability 4: Making Decisions Interactively Using a Variety of Methods -- Conclusion -- Appendix A -- Appendix B -- Bibliography -- About the Author -- About the Publisher -- Related Titles and Authors from Triarchy Press -- Index.