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Internet commerce and software agents cases, technologies, and opportunities
Title:
Internet commerce and software agents cases, technologies, and opportunities
Author:
Syed, Mahbubur Rahman, 1952-
ISBN:
9781930708884
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2001.
Physical Description:
electronic texts (v, 408 p. : ill.) : digital files.
Contents:
Section 1. Introducing Internet commerce and software agents -- 1. Engineering Issues in Internet Commerce -- 2. Internet Commerce and Exporting : Strategies for Electronic Market Entry -- 3. Consumer Trust and Confidence in Internet Commerce -- 4. Deploying Internet Commerce in Lottery Businesses: An Executive Guideline --

Section 2. Agents in E-Commerce: Introduction and Impact -- 5. Software Agents in Electronic Commerce: An Overview -- 6. Software Agents in Today's Digital Economy: Transition to the Knowledge Society -- 7. Intelligent Agents for E-Commerce: Trends and Future Impact on Business Models and Markets --

Section 3. Agents in E-Commerce: Frameworks, Applications and Cases -- 8. Design Agents with Negotiation Capabilities -- 9. Customised Electronic Commerce with Intelligent Software Agents -- 10. Agent Technologies and Business Models for Electronic Commerce -- 11. SAFER E-Commerce: Secure Agent Fabrication, Evolution & Roaming for E-Commerce -- 12. Web-Based Smart Card Agent Environment and Applications for E-Commerce -- 13. Business-to-Business Electronic Commerce: Electronic Tendering -- 14. Component Framework Supporting Agent-Based Electronic Data Interchange -- 15. An Enterprise Viewpoint of Wireless Virtual Communities and the Associated Uses of Software Agents --

Section 4. Human Interface to Software Agents -- 16. A Virtual Salesperson --

Section 5. Payment Systems, Recommender Systems and the Future -- 17. Agents and Payment Systems in E-Commerce -- 18. Supporting Electronic Commerce of Software Products Through Pay-Per-Use Rental of Downloadable Tools -- 19. Software Agent-Mediated Internet Trading Framework -- 20. Distributed Recommender Systems: New Opportunities in Internet Commerce -- About the Authors -- Index.
Abstract:
The Internet has created tremendous business opportunities and is revolutionizing the whole structure of retail merchandising and shopping. Internet usage around the world is said to be doubling every 10 days. The number of people on the Internet is expected to increase tenfold from around 100 million in 1999 to one billion by 2005. The biggest transformation resulting from this is in the area of Internet commerce, which is enabling participating businesses to simultaneously serve both domestic and foreign customers, even from the first day of their operation. There are many examples demonstrating that organizations can reap benefits if they can innovate successfully using Internet commerce. Consequently, marketers may spend large sums to create and promote online brands. According to an April 2000 Forrester research report, the rush for customer acquisition will swell the online promotions market to $14 billion by 2005. So there is no doubt that it will be imperative for businesses to be part of the global Internet commerce community. With the development of Internet trading, the amount of business information available on the Internet is growing at an extraordinary speed. Management, security, legal and other issues are arising accordingly. Existing businesses are seeking answers to the question of if and how they may adapt their business processes to meet the new demands and new startups are arising to take advantage of the shifting strategic horizons of Internet commerce.
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