Contents -- Guest editorial -- Corporate turnaround through effective supply chain management: the case of a leading jewellery manufacturer in India -- Evaluating the impact of the internet on barriers to entry in the music industry -- Developing a strategic framework for efficient and effective optimisation of information in the supply chains of the UK clothing manufacture industry -- Supply chain management practices in toy supply chains -- Supply chain integration and performance: US versus East Asian companies -- Systems thinking ability for supply chain management -- The perceived impact of successful outsourcing on customer service management -- Note from the publisher.