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1.
Service management : an integrated approach to supply chain management and operations
Service management : an integrated approach to supply chain management and operations
by
Haksever, Cengiz.
https://learning.oreilly.com/library/view/~/9780133088816/?ar
https://go.oreilly.com/library-access/library/view/-/9780133088816/?ar
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2.
Service management, student workbook : an integrated approach to supply chain management and operations
Service management, student workbook : an integrated approach to supply chain management and operations
by
Haksever, Cengiz.
https://go.oreilly.com/library-access/library/view/-/9780133088915/?ar
https://learning.oreilly.com/library/view/~/9780133088915/?ar
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