1. Setting the scene: the emergence of the field of facilitation -- 2. Development of facilitation in management -- 3. Development of facilitation in education and training -- 4. Development of facilitation in community development -- 5. Definitions and metaphors of facilitation -- 6. Models of facilitation -- 7. Definitions of co-facilitation -- 8. Basic theories and concepts of group work -- 9. Facilitating culturally diverse groups -- 10. Facilitation and technology -- 11. Professionalism and ethics -- App. 1. Journals, e-mail discussion groups and Web sites -- App. 2. IAF Statement of Values and Code of Ethics.