İYTE Library Logo

Cover image for The customer service survival kit : what to say to defuse even the worst customer situations
The customer service survival kit : what to say to defuse even the worst customer situations
Title:
The customer service survival kit : what to say to defuse even the worst customer situations
Author:
Gallagher, Richard S.
ISBN:
9780814431849
Personal Author:
Gallagher, Richard S.
Physical Description:
1 online resource
Local Note:
O'Reilly
Subject Term:
Customer services.

Customer relations.

Service à la clientèle.

BUSINESS & ECONOMICS -- Customer Relations.

Customer relations. (OCoLC)fst00885533

Customer services. (OCoLC)fst00885545

Nonfiction.

Business.
Electronic Access:
https://go.oreilly.com/library-access/library/view/-/9780814431832/?ar
https://learning.oreilly.com/library/view/~/9780814431832/?ar
https://learning.oreilly.com/library/view/~/9780814431832
Holds: Copies:

İYTE Kütüphanesi © 2020
library@iyte.edu.tr
+90 (232) 750-6335
Gülbahçe Kampüsü - Urla, İzmir 35430 TR