Front cover -- Contents -- Figures -- Tables -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Part 1 Concept and planning -- Chapter 1. Introduction to business systems management -- 1.1 Business systems management -- 1.2 Tivoli systems management product -- 1.3 IBM Tivoli Business Systems Manager -- 1.3.1 Business system -- 1.3.2 Discovery processing -- 1.3.3 Event processing -- 1.3.4 Views -- 1.4 Document organization and scope -- 1.5 Lab environment -- Chapter 2. Components and functions -- 2.1 Product structure -- 2.2 Base services -- 2.2.1 Components and data flow -- 2.2.2 Installation directory structure -- 2.2.3 Windows registry structure -- 2.2.4 Log files -- 2.3 Distributed resource feeds -- 2.3.1 Agent Listener -- 2.3.2 Common listener -- 2.4 Mainframe (z/OS) resource feeds -- 2.4.1 OS/390 components -- 2.4.2 Windows servers connection -- 2.4.3 Object registration process -- 2.4.4 Bulk discovery -- 2.4.5 Command support -- 2.5 History server, reporting, and health monitor -- 2.5.1 History server -- 2.5.2 The reporting system -- 2.5.3 Health monitor -- Chapter 3. Database structure -- 3.1 Microsoft SQL Server overview -- 3.2 The databases -- 3.3 Object implementation -- 3.3.1 Important information sources -- 3.3.2 Object structure implementation -- 3.3.3 Business Systems implementation -- 3.3.4 ROOT, BUSC, and LOBC objects -- 3.3.5 Object hierarchy -- 3.4 Status propagation -- 3.5 Agent listener resources -- 3.5.1 Class implementation -- 3.5.2 AMS tables -- 3.6 Common listener resources -- 3.7 Menu and command -- 3.7.1 Menu, menu item, and launcher -- 3.7.2 z/OS subsystems command support -- 3.7.3 Tivoli task support -- Chapter 4. User interface -- 4.1 Java console -- 4.2 Web console -- Chapter 5. Implementation planning -- 5.1 Planning overview -- 5.2 Personnel.

5.3 Hardware specifications -- 5.4 Network and connectivity -- 5.5 Software level and prerequisites -- 5.5.1 Planning for distributed systems -- 5.5.2 Planning for mainframe systems -- 5.6 Operators and users -- 5.7 Business System requirements -- 5.7.1 Business System View theory -- 5.7.2 Business System View design concept -- 5.7.3 Business System View structure -- Part 2 Distributed implementation -- Chapter 6. Base services implementation -- 6.1 Hardware and software prerequisites -- 6.1.1 Hardware configuration -- 6.1.2 Software components -- 6.1.3 Hardware and software configuration for this book -- 6.2 Prerequisite software components installation -- 6.2.1 Operating system: Windows 2000 Server -- 6.2.2 MKS Toolkit for Systems Administrators Version 7.5 or 8.0 -- 6.2.3 Windows Resource Kit -- 6.2.4 JDBC Driver: Microsoft SQL 2000 Driver for JDBC -- 6.2.5 Microsoft IIS -- 6.2.6 Microsoft SQL Server -- 6.3 Database server installation -- 6.4 Console and propagation server installation -- 6.5 History server installation -- 6.6 Health Monitor Server implementation -- 6.6.1 HMS Installation -- 6.6.2 Customization -- 6.6.3 Health Monitor Client implementation -- Chapter 7. TEC components integration -- 7.1 Tivoli Enterprise Console overview -- 7.2 Setting up the TEC connection -- 7.2.1 Installing event enablement and the task server -- 7.2.2 Setting up the user ID -- 7.2.3 Updating the TEC event classes and rules -- 7.2.4 Enabling TBSM agent listener -- 7.3 IBM Tivoli Monitoring modules integration -- 7.4 Creating a generic component -- 7.5 Defining a component from DM monitors -- 7.6 Troubleshooting -- Chapter 8. IBM Tivoli Monitoring integration -- 8.1 IBM Tivoli Monitoring integration -- 8.2 Adapter installation and configuration -- 8.2.1 Installing JRE 1.3.0 -- 8.2.2 Installing the TBSM adapter for ITM -- 8.2.3 TBSM adapter processes.

8.2.4 Configuring the IBM Tivoli Monitoring for 5.1.1 TBSM Adapter -- 8.3 Using the TBSM adapter -- 8.3.1 Discovery process -- 8.3.2 Event forwarding to Tivoli Business Systems Manager -- 8.4 Tracing an event to the Common Listener -- Chapter 9. IBM Tivoli NetView integration -- 9.1 What IBM Tivoli NetView is -- 9.2 NetView 7.1.3 installation and configuration -- 9.2.1 Installation prerequisites -- 9.2.2 Suggested configuration steps -- 9.3 Adapter installation -- 9.3.1 Installing the NetView part of the adapter -- 9.3.2 Installing the TBSM part of the adapter -- 9.4 NetView adapter configuration -- 9.5 Using the adapter -- 9.5.1 Bulk discovery -- 9.5.2 How NetView resources are handled -- 9.5.3 Launching NetView Web console from TBSM -- 9.6 Troubleshooting the environment -- 9.6.1 TBSM adapter basics -- 9.6.2 TBSM communication -- 9.6.3 Testing the launch functions -- 9.6.4 TBSM adapter log and trace files -- 9.7 Extending the menus -- 9.7.1 Extending the NetView Web console -- 9.7.2 Extending the TBSM Java console -- Part 3 z/OS integration -- Chapter 10. z/OS installation and configuration -- 10.1 Source/390 implementation -- 10.1.1 Pre-installation tasks -- 10.1.2 Installing Source/390 -- 10.1.3 Bulk discovery configuration -- 10.1.4 Source/390 tuning considerations -- 10.1.5 Source/390 security -- 10.2 Setting up Tivoli NetView for z/OS -- 10.2.1 Modify the NetView started task procedure -- 10.2.2 Modify the DSIPARM members -- 10.2.3 Enable the PPI connection -- 10.2.4 Enable NETCONV connection -- 10.2.5 Enabling communication between NetView systems -- 10.2.6 Tuning considerations -- 10.3 Implementing the Event Server -- Chapter 11. z/OS data feeds and discovery -- 11.1 z/OS data feeds overview -- 11.2 System Automation for OS/390 Version 2.1 -- 11.2.1 Concept -- 11.2.2 Integration setup -- 11.2.3 Object discovery.

11.3 Database 2 (DB2) for z/OS -- 11.3.1 Integration setup -- 11.3.2 Object discovery -- 11.4 Information Management System (IMS) -- 11.4.1 Integration setup -- 11.4.2 Object discovery -- 11.5 CICSPlex System Manager Version 2.2 -- 11.5.1 Integration setup -- 11.5.2 Object discovery -- 11.6 Tivoli Workload Scheduler for z/OS -- 11.6.1 Concept -- 11.6.2 Integration setup -- 11.6.3 Object discovery -- 11.7 Resource Object Data Manager -- 11.7.1 Concept -- 11.7.2 Integration setup -- 11.7.3 Object discovery -- 11.8 Resource Measurement Facility (RMF) -- 11.8.1 Concept -- 11.8.2 Integration setup -- 11.9 System Managed Storage (SMS) -- 11.9.1 Concept -- 11.9.2 Integration setup -- 11.10 DFSMS Hierarchical Storage Manager -- 11.10.1 Concept -- 11.10.2 Integration setup -- 11.11 WebSphere HTTP Server for OS/390 -- 11.11.1 Integration setup -- 11.11.2 Object discovery -- Part 4 Advanced configuration -- Chapter 12. Automatic Business System View creation -- 12.1 Automatic Business System View -- 12.1.1 Automatic Business Systems design -- 12.1.2 Automatic Business Systems configuration file -- 12.1.3 Defining the Automatic Business System -- 12.2 ABS usage example -- 12.2.1 Manual creation of the business system view -- 12.2.2 BSV creation tool -- 12.3 Distributed LOB rules to ABS migration -- 12.3.1 Migration description -- 12.3.2 Migration example -- Chapter 13. Setting up roles and security -- 13.1 Resource security -- 13.1.1 Protecting files and directories -- 13.1.2 Protecting the registry -- 13.1.3 Windows user ID and groups -- 13.2 Password protection -- 13.2.1 TBSM processes passwords -- 13.2.2 Microsoft SQL Server -- 13.2.3 Reporting system password -- 13.3 TBSM command security -- 13.4 TBSM operators and workspaces -- Chapter 14. Maintenance and tuning issues -- 14.1 SQL Server Agent jobs -- 14.1.1 z/OS-related jobs.

14.1.2 Distributed resources jobs -- 14.1.3 Database maintenance jobs -- 14.2 Database maintenance -- 14.2.1 Database statistic and check -- 14.2.2 Database Maintenance Plan -- 14.3 Microsoft SQL Server and Windows 2000 tuning -- 14.3.1 Windows 2000 Advanced Server tuning -- 14.3.2 Microsoft SQL Server 2000 tuning -- Chapter 15. Automatic problem ticketing -- 15.1 Automatic problem ticketing -- 15.2 Defining the auto ticketing rule -- 15.3 Tivoli Information Management for z/OS integration overview -- 15.4 Installation and configuration -- 15.4.1 Enable problem management -- 15.4.2 Extract and customize the input-output processor -- 15.4.3 Setting up the task server and Tivoli NetView for z/OS -- 15.4.4 Application customization -- 15.5 Using the problem ticket interface -- 15.5.1 Manual problem ticket operation -- 15.5.2 Closing a problem ticket -- Chapter 16. High availability and failover -- 16.1 Failover concept and terminology -- 16.2 Implementation of failover -- 16.2.1 Prerequisites -- 16.2.2 Installation and customization of failover -- 16.2.3 Setup for z/OS -- 16.3 Performing failover -- 16.3.1 Enabling failover -- 16.3.2 Enabling reverse failover -- 16.4 Limitations and discussion -- 16.5 Troubleshooting tips -- Chapter 17. Historical reporting with TEDW -- 17.1 Tivoli Enterprise Data Warehouse overview -- 17.1.1 Tivoli Enterprise Data Warehouse concepts and components -- 17.1.2 IBM Tivoli Business Systems Manager integration -- 17.2 Installation and configuration for data warehouse -- 17.2.1 Warehouse integration pre-installation steps -- 17.2.2 Setting up the source ETL -- 17.3 Activating collection -- 17.3.1 Changes on the TWH_CDW database -- 17.3.2 Creating an ODBC connection to source database -- 17.3.3 Defining authority to the Warehouse Sources and Targets -- 17.3.4 Scheduling the source ETL.

17.3.5 Changing the source ETL status to Production.