Concise Guide to Telephone Tactics.
Title:
Concise Guide to Telephone Tactics.
Author:
Thomas, Neil.
ISBN:
9781854185099
Personal Author:
Physical Description:
1 online resource (210 pages)
Contents:
About the author -- Look out for these! -- PART ONE TELEPHONE TACTICS FOR CUSTOMER SATISFACTION -- PART TWO GAINING APPOINTMENTS BY TELEPHONE -- PART THREE ACHIEVING BETTER SALES RESULTS ON THE TELEPHONE -- Contents.
Abstract:
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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