Cover image for Customer service management training 101 : quick and easy techniques that get great results
Customer service management training 101 : quick and easy techniques that get great results
Title:
Customer service management training 101 : quick and easy techniques that get great results
Author:
Evenson, Renee, 1951-
ISBN:
9780814417164
Personal Author:
Publication Information:
New York, N.Y. : American Management Association, ©2012.
Physical Description:
1 online resource (ix, 214 pages) : illustrations
General Note:
Includes index.
Local Note:
O'Reilly
Holds: Copies: