Cover -- Brief Table of Contents -- Detailed Contents -- Preface -- Guide for the Reader -- Acknowledgments -- I INTRODUCTION -- 1 Operations Forensics -- 2 What Financial Statements May or May Not Reveal -- II OPERATIONAL INDICATORS -- 3 Indicators of Accounting Performance -- 4 Indicators of Stock Market Performance -- 5 Indicators of Disruption -- 6 Indicators of Distress -- III OPERATIONAL DUE DILIGENCE -- 7 The Many Facets of Due Diligence -- 8 Assessing the Customer Base -- 9 Assessing Lean Management -- 10 Assessing Risks -- 11 Assessing Options -- IV OPERATIONAL TURNAROUNDS -- 12 Turning Around Purchasing -- 13 Turning Around Production -- 14 Turning Around Distribution -- 15 Sustaining the Turnaround -- Appendix A: Industry ROA Trees -- Appendix B: Resources -- Appendix C: Glossary -- Notes -- Index.