Managing Performance in Construction -- Contents -- Preface -- 1.1 TAPESTRY OF LEARNING -- 1.2 BOOK CONTENTS -- Chapter 1: Indicators of an Industry in Transition -- 1.1 BREAKING INTEROPERABILITY BARRIERS -- 1.2 CONSTRUCTION BECOMES SUSTAINABLE -- 1.3 E-CONSTRUCTION MANAGEMENT -- 1.4 LINKING UP TO SMART CONSTRUCTION EQUIPMENT -- 1.5 HIGHLY SUCCESSFUL ENGINEERING MANAGERS -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 2: Productivity in the Spotlight -- 2.1 MEASURING NATIONAL PRODUCTIVITY -- 2.2 BASIC RELATIONSHIPS AFFECTING PRODUCTIVITY -- 2.3 FACTORS RELATED TO PROCESS PRODUCTIVITY -- 2.4 TAXONOMY OF WORK TIME -- 2.5 GAUGING CONSTRUCTION PROCESS EFFICIENCY -- 2.6 IDENTIFYING CRITICAL IMPACT FACTORS -- SUMMARY -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 3: Cornerstones of Efficient Site Operation -- 3.1 RETURN OF THE MASTER-BUILDER -- 3.2 PLANNING THE SUPPLY, AND RESUPPLY, OF THE CONSTRUCTION PROCESS -- 3.3 TOP-DOWN FRAMEWORKS FOR MANAGING PROJECTS -- 3.4 BOTTOM-UP QUANTITATIVE PLANNING -- 3.5 PROCESS SYNCHRONIZATION IN THE SUPPLY CHAIN -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 4: Introduction to Simulation and Its Use in Modeling Production Systems -- 4.1 BUILDING SIMULATION MODELS -- CHAPTER REVIEW -- Chapter 5: A Case Study: Applying Simulation to Tunnel Construction -- 5.1 PROJECT BACKGROUND -- 5.2 PREPARATION WORK: UNDERSTANDING THE CONSTRUCTION PROCESS -- 5.3 DEVELOPING THE SIMULATION MODEL -- 5.4 RUNNING THE MODEL AND DERIVING RESULTS -- 5.5 ANALYZING THE OPERATION -- CHAPTER REVIEW -- Chapter 6: Competencies That Drive the Company -- 6.1 GENERIC WORK COMPETENCIES FOR THE TWENTY-FIRST CENTURY -- 6.2 MANAGERIAL COMPETENCIES OF PRODUCTIVE ORGANIZATIONS -- 6.3 GAINING COMPETENCY THROUGH LEARNING AND TRAINING -- 6.4 JOB-ORIENTED TRAINING AND COMPETENCY DEVELOPMENT -- 6.5 BECOMING A LEARN-ING ORGANIZATION (LO) -- CHAPTER REVIEW.

BIBLIOGRAPHY -- Chapter 7: Productivity in a Healthy and Safe Work Environment -- 7.1 TWO HEALTH STRESSES THAT AFFECT PRODUCTIVITY -- 7.2 THE ENGINE THAT DRIVES-AND LIMITS-HUMAN WORK -- 7.3 ERGONOMICS IN CONSTRUCTION -- 7.4 A MODERN DEBILITATING DISEASE: JOB STRESS -- 7.5 THE SILENT EPIDEMIC: WORKPLACE HARASSMENT -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 8: The Complexity of Human Motivation -- 8.1 BACKGROUND -- 8.2 BEHAVIORAL ASPECTS OF THE HUMAN MIND -- 8.3 INTRINSIC VERSUS EXTRINSIC MOTIVATION -- 8.4 MASLOW'S NEEDS-BASED MOTIVATORS -- 8.5 VROOM'S EXPECTANCY THEORY -- 8.6 HERZBERG'S TWO-FACTOR THEORY -- 8.7 MEASURING JOB SATISFACTION -- 8.8 JOB ENRICHMENT -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 9: Performance Factors of Leaders and Teams -- 9.1 IS A MANAGER ALSO A LEADER? -- 9.2 THEORIES ABOUT EFFECTIVE LEADERSHIP -- 9.3 POWER AND PROBLEMS OF TEAMWORK -- 9.4 BASICS ABOUT CREATIVITY -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 10: Communication: The Nerve System of Construction -- 10.1 ENGINEERING DRAWINGS: THE ANCIENT COMMUNICATIONS MEDIUM -- 10.2 COMMUNICATION STRATEGIES EMPLOYED BY ORGANIZATIONS -- 10.3 LOGISTICS OF PROJECT INFORMATION -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Chapter 11: Performance Management -- 11.1 HISTORICAL RECAP OF KEY MANAGEMENT CONCEPTS -- 11.2 FROM MEASURING TO MANAGING PERFORMANCE -- 11.3 A CORPORATION'S BALANCED SCORECARD -- 11.4 PERFORMANCE MANAGEMENT OF THE SUPPLY CHAIN -- 11.5 PERFORMANCE MANAGEMENT AT THE TASK LEVEL -- CHAPTER REVIEW -- BIBLIOGRAPHY -- Appendix: An Overview of Modeling Elements in Simphony -- A.1 DESCRIPTIONS OF THE ELEMENTS IN SIMPHONY VERSION 1.1.13 -- A.2 OTHER ELEMENTS (NOT USED IN THIS BOOK) -- Glossary -- Index.