Organisational change and learning : an introduction / Keith Alexander -- Space place and people : facilities management and critical theory / Bob Grimshaw -- Organisational change, representations and facilities / Michael Fenker -- Space use among growth companies : linking the theories / Jan Bröchner and Paul Dettwiler -- Innovation and the innovative workplace : an introduction / Brian Atkin -- Why do real estate actors weight adaptability differently for office buildings? / Kirsten Arge -- Towards a more sustainable industrial workplace / John Hudson -- The emergence of supply chain management as a strategic facilities management tool / Margaret-Mary Nelson -- Performance : an introduction / Jan Bröchner -- Business-related performance measures for facilities management / John Hinks -- Developing balanced scorecards for facilities management / Dilanthi Amaratunga and David Baldry -- Towards knowledge workplaces : an introduction / Tore I. Haugen -- The knowledge workplace : what really matters / Linariza Haron -- Towards typologies of knowledge work and workplaces / Reidar Gjersvik and Siri H. Blakstad -- Appendix : A European workplace knowledge network / Keith Alexander.