Cover -- TOC Contents -- Foreword -- Acknowledgments -- Introduction -- The Nursing Home Administrator's Challenge -- List of Figures -- List of Tables -- Part I. Management, Governance, Leadership -- CH 1.1 Management Functions -- 1.1.1 Levels of Management -- 1.1.2 Line-Staff Relationships -- CH 1.2 Forecasting -- CH 1.3 Planning -- 1.3.1 Why Plan? -- 1.3.2 Steps in Planning -- CH 1.4 Organizing -- 1.4.1 Description of the Organization as a System -- 1.4.2 Identifying Systems -- 1.4.3 Additional Characteristics of Systems -- CH 1.5 Staffing -- CH 1.6 Directing -- 1.6.1 Policy Making -- 1.6.2 Decision Making -- 1.6.3 Leadership -- 1.6.4 Power and Authority -- 1.6.5 Communication Skills -- 1.6.6 Organizational Norms and Values -- 1.6.7 Additional Related Concepts -- 1.6.8 History of the Concept of Management -- CH 1.7 Comparing and Controlling Quality -- 1.7.1 Some Requirements for Effective Control of Quality -- 1.7.2 Diagnosing / Organizational Quality -- CH 1.8 Innovating -- CH 1.9 Marketing the Long-Term Care Facility -- 1.9.1 The Turn to Marketing -- 1.9.2 The "Marketing" of Health Care -- 1.9.3 Developing a Marketing Strategy -- Part II. Human Resources -- CH 2.1 Organizational Patterning of the Nursing Facility and Its Staff -- CH 2.2 Identifying the Human Resources Functions -- CH 2.3 Planning Employment Needs: Writing Job Descriptions -- CH 2.4 Forecasting Future Employment Needs -- CH 2.5 Recruiting Employees -- CH 2.6 Hiring Staff -- CH 2.7 Training Staff -- CH 2.8 Retaining Employees -- 2.8.1 What the Facility Needs From the Employee -- 2.8.2 What Employees Need From the Facility -- 2.8.3 Strategies Available to the Facility to Meet Both Its Own and the Employee's Needs -- CH 2.9 Evaluating Employees -- CH 2.10 Paying Employees -- CH 2.11 Disciplining Employees -- Part III. Finance/Business.

CH 3.1 The Administrator's Role as Financial Manager -- CH 3.2 Generally Accepted Accounting Principles-The GAAPs -- CH 3.3 Two Approaches to Accounting: Cash Accounting and Accrual Accounting -- CH 3.4 The Two Main Steps in the Accounting Process: Recording Transactions and Preparing Financial Statements -- CH 3.5 Putting Financial Statements to Work: Working Capital, Ratio Analysis, and Vertical Analysis -- CH 3.6 Additional Accounting Procedures That Help the Administrator Maintain Control Over the Facility -- CH 3.7 The Concept of Depreciation -- CH 3.8 Using "Costs" in Managerial Decisions -- 3.8.1 Two Types of Costs: Variable and Fixed -- 3.8.2 An Additional Type: Semivariable Costs -- 3.8.3 Additional Types of Costs -- CH 3.9 Budgets and Budgeting -- 3.9.1 Two Methods of Budget Preparation -- 3.9.2 Five Steps in the Budgeting Process -- CH 3.10 Finance -- 3.10.1 Sources of Law -- 3.10.2 The Court Systems -- 3.10.3 Legal Terminology -- 3.10.4 Risks Assumed by the Operation of a Long-Term Care Facility -- 3.10.5 Business-Related Concepts and Terms -- 3.10.6 Insurance Terms -- 3.10.7 Terms Associated With Advanced Directives, Wills, and Estates -- Part IV. Environment: The Industry: Its Laws and Regulations -- CH 4.1 Origins Overview and Current Profile of the Nursing Home Industry -- 4.1.1 Origins of Long-Term Care-A 400-Year Tradition -- 4.1.2 Overview / Context of the Nursing Home Industry -- 4.1.3 Nursing Homes -- 4.1.4 Overview of the Long-Term Care Continuum -- 4.1.5 Hospital Trends: Understanding the Changing Nursing Home Case Mix -- CH 4.2 The Social Security Act: Medicare and Medicaid -- 4.2.1 The Social Security Act: Medicare -- 4.2.2 Title 19: Medicaid -- CH 4.3 Older Americans Act of 1965 -- CH 4.4 Labor and Management: Laws and Regulations -- 4.4.1 Early Management-Labor Relations in the United States.

4.4.2 Major Legislation Affecting Employer-Employee Relationships -- 4.4.3 Regulation of Compensation -- 4.4.4 Worker's Compensation: Assistance for On-the-Job Injuries -- 4.4.5 Retirement -- CH 4.5 Workplace Safety: The Occupational Safety and Health Act (1970) -- CH 4.6 Fire Safety: The Life Safety Code® -- CH 4.7 Americans With Disabilities Act of 1990 Accessibility Guidelines for Facilities -- CH 4.8 Expanding Facility Services: Health Planning Regulations -- CH 4.9 Voluntary Operating Standards: Joint Commission on Accreditation of Healthcare Organizations -- Part V. Patient / Resident Care -- CH 5.1 The Aging Process -- 5.1.1 Overview of Some Appearance and Functional Changes Believed to Be Associated With Aging -- 5.1.2 Somatic Theories of Aging -- 5.1.3 Resident Exercise and Fitness -- CH 5.2 Medical and Related Terms -- 5.2.1 Medical Specializations -- 5.2.2 Medications / Therapeutic Actions of Drugs -- 5.2.3 Abbreviations -- 5.2.4 Prefixes -- 5.2.5 Suffixes -- CH 5.3 The Aging Process As It Relates to Diseases Common to the Nursing Home Population -- 5.3.1 Blood Circulation -- 5.3.2 Respiratory System -- 5.3.3 Nervous System -- 5.3.4 Digestive System -- 5.3.5 Nutrition -- 5.3.6 External and Internal Defense Mechanisms -- 5.3.7 Musculoskeletal System -- 5.3.8 Genitourinary (Renal) System -- 5.3.9 Reproductive System -- 5.3.10 Emotional and Mental Well-Being -- CH 5.4 Final Observations on a Career in Nursing Home Administration -- IDX Index.