Mastering System Center 2012 Operations Manager -- Copyright -- Acknowledgments -- About the Authors -- About the Contributors -- Contents at a Glance -- Contents -- Introduction -- Who Should Read This Book? -- The Contents at a Glance -- Part 1: Implementation and Administration -- Part 2: Maintenance and Troubleshooting -- The Mastering Series -- Final Comments -- How to Contact the Authors -- Part 1: Implementation and Administration -- Chapter 1: Overview of Operations Management -- Understanding IT Service Management -- Exploring ITIL -- Exploring the MOF -- Exploring the Dynamic System Initiative -- Tying It All Together -- Defining Operations Management -- Systems Management -- Operations Management -- The Bottom Line -- Chapter 2: Installing Operations Manager 2012 -- Planning the Operations Manager Environment -- Infrastructure Planning and Design Guides -- Sizing Helper Tool -- Operations Manager Building Blocks -- Management Group -- Management Server -- Resource Pools -- Operations Manager Agent -- Gateway Server -- Operations Console -- Web Console Server -- Reporting Server -- Operational Database -- Operations Manager Data Warehouse -- Management Packs -- Audit Collection Services -- ACS Collector -- ACS Forwarder -- ACS Database -- AEM File Share -- Installing -- Prerequisite Checker -- Environmental Prerequisites -- Hardware Prerequisites -- Software Prerequisites -- Firewall Prerequisites -- Required Service Accounts -- Required Groups -- Installation Example Network -- Introducing the Example Network -- Installing the First Management Server -- Installing the Operations Manager Console -- Installing Operations Manager Reporting -- Installing the Operations Manager Web Console -- Installing the Second Management Server -- Installing a Gateway Server -- Installing ACS -- Upgrading to System Center Operations Manager 2012.

Upgrade Prerequisites -- Deciding the Upgrade Path -- Upgrade Path Checklists -- The Upgrade Wizard -- Notes from the Field-Upgrade or Migrate? -- Additional Upgrade Resources -- Active Directory Integration -- Bottom Line -- Chapter 3: Management Group Settings -- Configuring Management Group Global Settings -- Alerts -- Database Grooming -- Privacy Settings -- Reporting Settings -- Web Addresses -- Configuring Global Server Settings -- Heartbeat -- Security -- Exploring Global Agent Settings -- Understanding Individual Server Options -- Agent Management -- Heartbeat -- Security -- Proxy Settings -- The Bottom Line -- Chapter 4: Installing and Configuring Agents -- Prerequisites -- Installing the Agent from the Console -- Installing Manually -- Installing from the Media -- Other Manual Installation Methods -- Patching Manually Installed Agents -- Adjusting Individual Agent Settings -- Properties -- Open -- Change Primary Management Server -- Repair -- Uninstall -- Delete -- Deploying the Agent to a Unix/Linux Computer -- Manual Agent Install on Unix/Linux -- Deploying an Agent to an Untrusted Client -- The Local Server Certificate Request and Import Process -- A Closer Look at the Agent Files and Queues -- What Happens if the Agent Stops Communicating with the Management Group? -- The Bottom Line -- Chapter 5: Managing Management Packs -- Understanding Monitoring Capabilities -- Identifying Management Pack Requirements -- Current Management Packs Available -- Requirements for Management Pack Monitoring -- Exploring Management Packs -- Discovery -- Groups -- Monitors -- Using Rules -- Management Pack Templates -- Overrides -- Removing Management Packs -- The Bottom Line -- Chapter 6: Understanding Management Packs -- What Does Operations Manager Monitor? -- What Is a Management Pack? -- Implementing a Management Pack -- Tuning a Management Pack.

Advanced Authoring Topics -- Classes, Inheritance, and Relationships -- Discoveries -- The Bottom Line -- Chapter 7: Working with Consoles -- The Consoles -- The Operations Console -- The Web Console -- Operations Manager Shell -- Application Advisor -- Application Diagnostics -- SharePoint Web Part -- Console Overview -- Workspaces -- Views -- Customizing the Console -- Limiting the Data in the Details Pane -- Creating Views As an Operator -- Tasks -- Maintenance Mode -- Operators -- Notifications -- Configuring Notification Channels -- Configuring Notification Subscribers -- Configuring Notification Subscriptions -- The Bottom Line -- Chapter 8: Network Monitoring -- Exploring Operations Manager Network Monitoring -- Multivendor Support -- Multidevice Support -- Multiprotocol Support -- Resource Pools -- Dashboards and Reports -- Understanding Network Device Discovery -- Discovery Rules -- RunAs Accounts -- RunAs Profiles -- Discovery Phases -- Configuring Network Device Discovery -- Network Device Descriptions -- What Exactly Gets Discovered? -- Viewing a Certified Network Device -- Managing Network Monitoring -- Reporting on Your Network Devices -- Running Tasks -- Using Network Monitoring Groups -- Server Interface Discovery (Interface Stitching) -- Network Monitoring Dashboards -- Network Vicinity Dashboard Limitations -- Troubleshooting Network Monitoring -- Network Device Discovery Problems -- Device Components Not Discovered -- Bottom Line -- Chapter 9: Application Performance Monitoring -- APM Overview -- APM Features -- Server-Side Monitoring -- Client-Side Monitoring -- .NET Application Performance Monitoring Template -- APM Architecture -- Databases -- Management Servers -- Agent -- Consoles -- Enabling Server-Side Monitoring -- Sample .NET Applications -- Prerequisites -- Server-Side Configuration -- Enabling Client-Side Monitoring.

Prerequisites -- Compatibility Check -- Client-Side Configuration -- Client-Side vs. Web Application Monitoring -- Working with the Consoles -- Using the Operations Manager Console -- Using the Application Diagnostics Console -- Launching the Application Diagnostics Console -- Exploring Application Diagnostics -- Using the Application Advisor Console -- Application Advisor Dependencies -- Launching the Application Advisor Console -- Running APM Reports -- Report Tools -- Security in APM -- APM Role-Based Access -- What About Sensitive Data in .NET Monitoring? -- APM Dashboards -- Introduction to Java-Based Application Monitoring -- Prerequisites -- What Level of Monitoring Can We Expect? -- Java Is All About the Beans -- JEE Monitoring Online Resources -- Troubleshooting APM -- Troubleshooting Application Discoveries -- Generating On-Demand Errors -- Troubleshooting Client-Side Monitoring -- Troubleshooting Application Diagnostics -- Troubleshooting Application Advisor -- Leveraging the Operations Manager Management Pack -- Too Many APM Alerts -- APM Technical Resources -- Bottom Line -- Chapter 10: Working with Complex Configurations -- Multiple Management Groups -- Preproduction Requirements -- Capacity Requirements -- Security Requirements -- Connected Management Groups -- Working with Multihomed Agents -- Multihoming Overview -- Multihoming Considerations -- Configuring Multihomed Agents -- Working with Third-Party Management Solutions -- Connection vs. Integration -- Integrating with Orchestrator -- The Bottom Line -- Part 2: Maintenance and Troubleshooting -- Chapter 11: Optimizing Your Environment -- Optimizing Management Packs -- Identifying Useful Settings -- Customizing Management Packs -- Optimizing Rules -- Modifying Existing Rules -- Creating New Rules -- Self-Tuning Thresholds -- Optimized Performance Counters -- The Bottom Line.

Chapter 12: Backup, Restore, and Disaster Recovery -- Operations Manager Architecture -- Pools -- Management Server -- Databases -- Reporting Server -- Audit Collection Services -- Gateway Server -- Common Backup and Restore Scenarios -- Databases -- OperationsManager Database -- OperationsManagerDW Database -- OperationsManagerAC Database -- Management Server -- Reporting Server -- Gateway Server -- ACS Collector -- Basics -- The Backups -- Advanced -- Disaster Recovery -- Technologies behind HA -- Using Operations Manager 2012 to Monitor Your Disaster Recovery Site -- Replicating Operations Manager Data to Your Disaster Recovery Site -- The Bottom Line -- Chapter 13: Troubleshooting -- System Center 2012 Operations Manager Troubleshooting Tools -- Microsoft Tools -- Community Tools -- Other Essential Tools -- Installation Troubleshooting -- Upgrading from Operations Manager 2007 R2 -- Service Principal Name Not Registered -- Troubleshooting Agents -- Agent Warnings and Errors in Event Viewer -- Agent Communication Issues -- Manually Deployed Agents Missing -- Operations Manager Won't Remove an Agent Entry in the Pending Management Folder -- Troubleshooting Management Packs -- Management Pack Warnings and Errors in Event Viewer -- Management Pack Guides -- Management Pack Discoveries -- Performance Troubleshooting -- Agent Performance Problems -- Slow Console Performance -- Optimizing Performance -- Troubleshooting Security Issues -- Overcoming Issues with the W32Time Service -- Understanding Why the Discovery Wizard Never Completes -- Security Failure Audits, Warnings, and Errors in Event Viewer -- Troubleshooting Reports -- Blank Reports -- Online Resources for Troubleshooting -- Useful Websites -- Social Networking -- The Bottom Line -- Chapter 14: Scripting Operations Manager 2012 -- Introducing PowerShell -- Useful PowerShell Cmdlets.

PowerShell and Operations Manager.