Cover -- EDITORIAL ADVISORY BOARD -- Editorial -- Guest editorial -- Use of qualitative research in foodservice organizations -- Investigative management and consumer research on the internet -- Structure and process modeling of seemingly unstructured leisure-travel decisions and behavior -- Using focus groups as a tool to develop a hospitality work-life research study -- Consulting the oracle? -- Beyond consensus: an alternative use of Delphi enquiry in hospitality research -- How to promote cooperation in the hospitality industry -- Reflecting on a phenomenological study of creativity and innovation in haute cuisine -- Book review.