Mobile Security: How to Secure, Privatize, and Recover Your Devices -- Table of Contents -- Mobile Security: How to Secure, Privatize, and Recover Your Devices -- Credits -- Foreword -- About the Authors -- About the Reviewers -- www.PacktPub.com -- Support files, eBooks, discount offers and more -- Why Subscribe? -- Free Access for Packt account holders -- Preface -- What this book covers -- What you need for this book -- Who this book is for -- Conventions -- Reader feedback -- Customer support -- Errata -- Piracy -- Questions -- 1. Living in a Mobile World -- The dangers of mobile computers -- A widespread lack of awareness -- Malware and viruses -- Understanding legitimate programs -- Precursors to the smartphone revolution - Internet, social-networking, and spam -- Social networking -- The two-way street of social networking -- 2012 is the new 1984 - how companies track us -- Facebook and customer tracking -- The new mobile world -- Making a smartphone smart -- The iPhone - why every phone secretly wants to be a smartphone -- The difference between Android and iOS -- Mobile purchasing and identification methods - who needs credit cards? -- CueCats and QR codes -- Mobile finance - buying and selling in the mobile marketplace -- The cloud -- The risks of cloud computing -- Summary -- 2. Users and Mobile Device Management -- Protecting the corporations -- Corporate security policies -- Corporate security procedures -- Frontend network protection -- Mobile and business -- Buying your device -- Mobile Device Management -- Does your company trust your device? -- Details of MDM -- MDM end user benefits and impacts -- Jailbreak and rooting -- Digital Rights Management -- MDM solutions and products -- Acceptable use policy (AUP) -- Power users -- Power user tools -- iPhone configuration tools -- Android configuration tools -- Configuration.

Simple tether configuration tool -- Simple router configuration -- Lookout -- Quick settings -- The hidden world (some advanced information) -- Summary -- 3. Privacy - Small Word, Big Consequences -- Troy and You -- Data good enough to steal -- Cookies, cookies everywhere -- They are watching you…and they know your name -- What's in it for the information thieves? -- Good idea, mixed results -- Reach out and touch -- Touch, but don't break -- And that's only the first part… -- Hidden "features" -- The fallout -- Who has your data? Round 1… -- The truth is out there -- And now the rest of the story -- Who has your data? Round 2… -- Who has your data? Round 3… -- Who has your data? The final stretch… -- Your data in their hands -- Will your money be "too" mobile? -- Bring your mobile device to work day -- Steps you can take to protect yourself -- Summary -- 4. Mobile and Social - the Threats You Should Know About -- A prediction of the future (and the lottery numbers for next week) scams -- Malware -- Toll fraud -- SMS spoofing -- Social engineering -- Phishing -- Types of phishing -- Spear phishing -- How spear phishing works -- Other examples -- Receiving e-mails from a "friend" -- Using your web presence against you -- Keeping your secrets secret -- Passwords that work -- Patches, updates, and security software -- Be vigilant -- Cloud computing security -- How it works -- The mobile user's security -- Cloud security -- Virus/worms/others -- Future threats -- Steps you can take to protect yourself -- Summing it up -- Summary -- 5. Protecting Your Mobile Devices -- Identifying your phone - the numbers that set your device apart -- Preventative measures - how to reduce the likelihood that your device will be hacked -- iPhone -- Android -- For any device -- Think twice before jailbreaking or rooting -- Safety in numbers - passwords and user IDs.

Using strong passwords -- Longer and varied passwords -- Changing passwords -- Data encryption -- Encryption on iOS -- Encryption on Android -- Downloaded applications -- Antivirus software on smartphones -- Verifying that an application is legitimate -- In the event that your device has been compromised -- Has your device been hacked? -- Social engineering -- Trojans and malware on your smartphone -- SMS messaging attacks -- Attacks through attachment and application downloads -- Compromised accounts -- Stolen or lost devices -- Wiping an iOS device -- Wiping an Android device -- Summing up -- Summary -- 6. Support and Warranty Insurance -- Toby's story -- The smartphone - a personal device, a company device, or both? -- The wide world of customer service and technical support -- Customer support in the mobile space - phone, chat, and text -- Customer support by phone -- Chat and texting solutions -- SMS text -- The Service Level Agreement (SLA) -- OS operators, manufacturers, and service providers -- Hardware -- Other device issues -- Operating system or user interface -- Application issues -- How to get the most out of your technical support experience if you have a malfunction -- Before you make the call - information, password problems, and your malfunction -- How to make the most of your time while on the line -- Answer every question -- Do not skip steps when describing your problem -- Test your device -- What to do if your malfunction has not been resolved -- Warranties in the mobile space -- Basic terms -- Navigating the web of warranties -- Summing it up -- Warranties -- Definitions -- Types of extended warranties -- Extended warranty coverage -- Extended warranty considerations -- To purchase an extended warranty or not? -- In a nutshell -- Summary -- 7. Baby Boomers, Teens, and Tweens -- The boom in baby boomers -- Colliding generations.

Speaking of the younger generation… -- Texting, sexting, and the Internet -- Strangers and dangers -- And unlimited damage -- Summary -- 8. Getting Your Life Back After You've Been Hacked -- Device profiles -- The Apple profile -- Apple backup -- The Android profile -- Android backup -- Have you been hacked? -- Knowing the difference - device hacks, profile hacks, or both -- In the event of a hack -- The device type (BYOD or the corporate device) -- BYOD -- Who to contact -- To wipe or not to wipe - partial or complete -- What to do and when to do it - a list in the event that you've been hacked -- Summing it up -- Summary -- A. IBM Notes Traveler -- The architectural design of the IBM Notes Traveler service -- Determining the correct deployment approach -- Review of the IBM Notes Traveler Server -- Overview of different clients -- Access to the IBM Notes Traveler Servers -- Communication to the devices -- Location of the IBM Notes Traveler Servers -- Location of the mail servers -- Connection methodologies to the Traveler servers -- Direct connection -- Reverse proxy -- IBM Mobile Connect -- VPN connection -- Establishing appropriate security settings -- Important review information -- Licensing information for IBM Notes Traveler -- B. Mobile Device Management -- Types of devices in the environment -- Consumer-focused devices -- Mobile information -- Messaging, calendar, and personal information management -- Collaboration and corporate applications -- Generally available applications -- Mobile security policies in the environment -- Corporate data and information -- Network/communications -- Devices -- Legal requirements and government regulations -- Determining the types of devices that will be supported -- Determine if a pure MDM solution is required in the environment -- Elements of device management -- Specific management of the device.

Leveraging MDM for application management -- Management of data on the device -- Access control -- Potential solutions -- Summary -- C. Tips to Help You Protect Your Mobile Device -- D. Mobile Acceptable Use Policy Template -- Mobile device acceptable use policy -- Overview -- Policy applicability -- Rules -- Disciplinary action -- Company owned devices -- Overview -- Rules for corporate devices -- Rules -- Disciplinary action -- Glossary -- Procedure to enable a device for corporate access -- E. The History of Social Networking, the Internet, and Smartphones -- The Internet -- Social networking -- Mobiles -- The difference between Android and iOS -- Let's not forget Windows -- Text messaging, chatting, and video chatting -- Index.